No need for a separate thread. Please create a case by visiting this page: Subscriptions – Hubitat Support and we would be happy to look into it.
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Same exact problem as others in this thread. Submitted a request through the form and it was closed due to no activity (only saw the automated emails), I just want to give you guys money...
Seems like this is a well known issue, but I'm hoping for a resolution. I strayed for a bit, let my subscription expire/canceled it before it renewed. Now I'm back and want to pay money, even at the now increased price, but I get the same issue. Seems like Hubitat would want to make it easy to get paid. I submitted a subscription form request thing, and will wait (anxiously) to hear back.
We’re fully aware that the current user experience—especially for previous bundle subscribers—is far from ideal. Improving this is our top priority. A redesigned platform is already in development and currently in the alpha testing phase. If everything goes smoothly, we expect to roll out the new and improved experience very soon.
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This announcement doesn’t resolve the issue for those in this thread, whose subscriptions were already cancelled. We are still actively working through those cases and manually restoring service for anyone affected:
[INCIDENT] Subscriptions Payments - 
News and Updates / Announcements - Hubitat
Thank you for your patience while we get everyone back up and running.
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Just checking in. Did it make it to beta testing or live yet?
It didn't progress to beta, yet. We hit a few snags, but we hope to have better news later this week.
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@bobbyD Is this automated and reliable. Working now?
Yes (currently in testing) along with lots of other enhancements on the back-end including enhanced payment processing, better communication of subscription status, faster updates between the store and hub, new automated discount processing, and improved Registered Hubs Page.
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Apparently not. Updated card info on file 6 1/2 hours ago. 13 hours since the retry in twelve hours message. Not trying to be difficult. I've got a C-8 Pro arriving in a couple of days and I'd like this to not complicate the migration.
Current status:
You'd need to be part of the internal testing team to confirm that is working. Nothing of what I mentioned above is public, yet, but is coming.
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As communicated in this announcement, all accounts with payment failure will remain on hold for the time being and the service will continue to be active until the updates to the platform are released. When you receive the new hub, you can transfer the subscription from my.hubitat.com to the new hub. The on hold subscription will be transferred to the new hub, and after we release the update, the new method of payment will be processed and the subscription renewed for your new hub.
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I missed that announcement.
Thank you. Awesome! I genuinely appreciate the available attention and support available from you and the Hubitat staff. There are not many places in our online universe where real contact and support is available.
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I'm still not sure that @bobbyD isn't a robot sent from the future... 
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Future robot? Neh. Mildly over-caffeinated human? Strong possibility.
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Quick update: The payment processing issues and unintended auto-cancellations have been resolved following the changes we implemented a few days ago.
If your subscription was accidentally cancelled and you’d like to retain the legacy pricing you had prior to the cancellation, I have good news. For a limited time, we’ve rolled back the Hub Protect + Remote Admin bundle to its previous price of $54.99, allowing you to re-subscribe now and keep the same rate.
If you previously had Hub Protect or Remote Admin as individual services and those were cancelled, please send me a private message. I’ll provide a discount code to restore your pricing to the previous rate.
Thank you for your patience and understanding while we worked through this issue. We truly appreciate your continued support and are committed to making sure your experience with Hubitat remains smooth and reliable, going forward.
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That is a nice price to offer again!
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Thanks! Is there a contact form for subscription related questions? I couldn't find one on the new page, but quite possible I missed something. Because of timing of subscription fun times (previously canceled bundle) and me diving back in to Hubitat and not wanting to have to redo everything right after getting all Z* devices paired again should something arise, I currently have separate subscriptions for remote admin and hub protect (and an expiring cloud backup). I'd like to get that combined instead of separate services.
Yes, here: Subscriptions – Hubitat Support
Switching between products is not possible since we don't allow early terminations, however since we were part of the problem that caused you to subscribe to different services, separately, please create a subscription case and we will help you sort it out.
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