Every since the community maintenance yesterday I am no longer receiving emails from this community. I am getting the badge icon within the community letting me know someone responded to one of my threads but I don't get the email. I have looked at my profile settings to confirm nothing has changed there and of course the thread I am referring to is set to "watching" which means I should receive emails for any replies.
Anyone else? @bobbyD
According to the email logs, the community sent a few today and didn't get a bounce report or anything. I am sending you a screenshot of your account log in a message.
Bobby thanks for providing that list unfortunately I am not receiving those emails to my Gmail account. Checked spam too and nothing.
@bobbyD - I am not receiving emails from the Community either.
I do not know if it’s related to the maintenance event or not, but I haven’t been getting notifications of any kind for at least a few days or a week now.
I had forgotten, but the discourse app on my iPhone had stopped sending push notifications for new messages quite a while ago.
Until this forum update, then the push notifications started again earlier this week.
Thanks, I am looking into it to see if there is something wrong with the email server. The emails are generated from the community as expected, and my preliminary testing of the email server passed.
If any of headers got changed from the upgrade it is possible the emails are setting off spam filters and not even making it to the inboxes. What Google deems the most obvious of spam they do not even deliver to your junk, it just goes poof. One thing that will set that off for sure is spoofing a from address without proper SPF records on the DNS.
Yeah I noticed this morning the little icons and status info are working to the right on the main discourse page now. I think @Sebastien complained about this being broken not too long ago, otherwise I would never have even known it was supposed to do that.
Yes, the icons and number of items indicators had been broken on the iPad discourse app for a while - and they are working again! Yay!
On Android too
I have heard from colleagues in IT that email services are getting more strict about senders having security verifications like DKIM, DMARC & SPF correctly set up, else emails will simply get lost.
Perhaps something to look into?
I do see hubitat.com looks to be correct though Network Tools: DNS,IP,Email
@bobbyD the reason is that the FROM: address is bolluxed, nobody@discourse.example.com instead of noreply@community-dev.hubitat.com.
More specifically, the header.from (discourse.example.com) doesn't match the smtp.mailfrom (community.hubitat.com)
Someone missed a setting somewhere.
Nice catch,
Basically what I suggested above you just dug in deeper.
I didn't see what you wrote - I just dug in. I work in email for a living.
We have identified the problem and will attempt to fix it tomorrow morning: Community Maintenance September 17, 2024
Your post states "EST" - we're in EDT (yes, it matters - Hawaii and parts of Indiana do not observe Daylight Saving Time so they actually are still in EST (Standard time).)
We return to EST in November.
No, it doesn't matter. It matters when they're going to give you a big check, or perform surgery on you, or turn your power off. It doesn't matter when this board is going to be down.
You are correct, updated.
That's an interesting response from someone into home automation, a rather precise space.
Respectfully, it matters. People count on timing. Whilst it may have more weight given the related circumstance, it still matters.
@bobbyD please reply back to this post after the maintenance is complete. I can help confirm this issue is resolved. Thanks!
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