No, not suggesting anything drastic like that. Maybe there's something that changed.
Right after pairing, when you click "SAVE" there's a link that says "More". Unfortuanatly it is only available just after pairing, before you close that window. If you click that "More" link, it will show the entire device fingerprint. Can you pair another one, click that More link and then past the device details here for @mike.maxwell to have a look at. He writes the device drivers.
I wonder why they wouldn't consider it considering that was available day one on ST and knowing the creators of HE, it just make no sense...anyway the info you requested is on it's way
Can't speak for their motives, but they have said they made a decision to do things differently than ST and keep their driver and app code unpublished. I don't question their decision becuase it's not hindering me one tiny bit. I use a combination of their code and custom code. Everything works great. Best hub I've ever used.
Well I will say that I've been monitoring this for several months now and was getting very frustrated with the newer way of ST since Samsung bought them. The original moto for them was local control and they failed to deliver. Their new app is beyond terrible to the point the wife said fix it or remove it. But I was not expecting HE to say no we won't provide our driver code. That very disappointing.
Thanks for the help, I've been through that treat already , they are referring to the no V driver. Already tried that a few hours ago. Felling a very disappointed with the new toy at the moment.
LOL. You just received it today! Give support a chance to respond - support@hubitat.com
They're top notch. The community is great with answers too.
If you give it time, you're not going to care that you can't look under the hood at their drivers. They make things work with their built-in drivers instead of leaving it broken an making you fix it yourself. That's the primary and refreshing difference between HE and ST.
I'm not a Zigbee guy but I sure read a lot about the need for Repeaters. If this is one of your first Zigbee's, maybe it's time to build out your mesh first with other Zigbee devices.
You can try your ST driver to see if it works. Change any occurrences of physicalgraph in the code to hubitat. If you're good at editing groovy, you can also take out anything to do with Tiles, that's not used here. But if you leave it in, it will be ignored so it's not absolutely necessary that you remove it.