I'm having no luck with Smart Start on A GE Enbrighten Smart Outlet. It is stuck on "not included, pending" It has been 10 minutes in that state. How long should I wait? What should I do when I give up? Does the device need to be in pairing mode or factory reset first? The reason I'm trying Sm…

[image] davethomaspilot: Again, it just hangs on the "not included, pending" and never returns. Its not hanging there, thats it, you added it to the SmartStart list, you are done with that part. If the device was powered off when you added it, you could add a name then power up the device …

Here is my tips [image] [APP] SmartStart Manager for Z-Wave (Long Range support) When SmartStart inclusion is not starting Delete the SmartStart entry for the device Shut down the hub and unplug it Factory reset the device you are trying to pair Power off device trying to pair Plug in and boot …

How do I delete the SmartStart Entry? What page?

I can't do an exclude without knowing how to put the device in pairing mode.

Also found this as the first result with a google search [image] Which came from: https://products.z-wavealliance.org/products/4727/network#:~:text=Product%20Network%20Management%20Instructions,by%20the%20Z-Wave%20Alliance

Yeah, I found that too. Didn't work.

[image] davethomaspilot: How do I delete the SmartStart Entry? What page? If you're using just the phone app for SS, then see here (link will auto-scroll to right section): https://docs2.hubitat.com/en/compliance-docs/zwave-manual#z-wave-smartstart-removing-z-wave-plus-smartstart-devices-fr…

I'll try it again--it's not easy. I have to climb a ladder, then crawl under a deck to try to get it in inclusion mode. This time I will factory reset and try the tap three times again. That's what I recalled I'd done on the other several devices I have like this. Thanks!

[image] davethomaspilot: How do I delete the SmartStart Entry? What page? Use my app: [APP] SmartStart Manager for Z-Wave (Long Range support) Or can be done in the mobile app as instructed above.

[image] davethomaspilot: This time I will factory reset and try the tap three times again. The AI summary says to press 3x, and the z wave alliance instructions say to press once so... :person_shrugging: Finding an actual PDF manual would be the best source but I dont have time to dig around…

If hitting the trash can icon is what you meant by "delete the smart start entry..." --- I did that. So, first I'll try one more time to get in inclusion mode. But, one of my questions was, if that doesn't work, do I need to crawl back up there again to make sure it's in factory reset mode before…

Smart Start on A GE Enbrighten Smart Outlet ZWA1003

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jtp10181 June 26, 2025, 12:23pm 2

Here is my tips