Sinope DM2500ZB not working

Hi,
Is there anything wrong with Sinopé DM2500ZB ? I got 2 of those. I installed one yesterday, it took me 5 attempts, 1 factory reset and 1 reboot before successfully being able to operate it with HE. It pairs just fine and it detects the driver, but it does nothing afterward.

And now, after 8 removal/pairing, 1 hub reboot and 2 resets, I have yet to manage to get the second one working right.

Are there special pairing instructions for it ?

It finally worked for the second dimmer after a 10th attempt... Why is it so hard ?

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