I purchased two Sengled Element Color Plus bulbs and they both will not respond after i pair them with HE. also tried different drivers and nothing works, any help would be appreciated. i have attached the log.
dev:1412021-10-21 07:58:39.993 pm debugsetColor([saturation:100, hue:0, level:100])
dev:1412021-10-21 07:58:27.849 pm debugsetLevel(0, 0)
dev:1412021-10-21 07:58:27.846 pm debugsetLevel(0)
dev:1412021-10-21 07:58:27.842 pm debugoff()
dev:1412021-10-21 07:58:26.898 pm debugon()
dev:1412021-10-21 07:58:19.384 pm debugsetLevel(0, 0)
dev:1412021-10-21 07:58:19.381 pm debugsetLevel(0)
dev:1412021-10-21 07:58:19.378 pm debugoff()
sys:12021-10-21 07:57:40.108 pm Zigbee Discovery Stopped
dev:1412021-10-21 07:57:34.416 pm debugdescMap:[raw:catchall: 0104 0004 01 01 0040 00 0CB7 01 00 0000 02 01 FF00, profileId:0104, clusterId:0004, clusterInt:4, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:0CB7, isClusterSpecific:true, isManufacturerSpecific:false, manufacturerId:0000, command:02, direction:01, data:[FF, 00]]
dev:1412021-10-21 07:57:34.086 pm infoSengled Element Color Plus colorMode was set to CT
dev:1412021-10-21 07:57:34.083 pm infoSengled Element Color Plus color was set to Incandescent
dev:1412021-10-21 07:57:34.079 pm infoSengled Element Color Plus colorTemperature was set to 2703°K
dev:1412021-10-21 07:57:34.074 pm infoSengled Element Color Plus saturation was set to 100%
dev:1412021-10-21 07:57:34.064 pm debugdescMap:[raw:0CB70103002A08003002000000200001000020FE070000217201, dni:0CB7, endpoint:01, cluster:0300, size:2A, attrId:0008, encoding:30, command:01, value:02, clusterInt:768, attrInt:8, additionalAttrs:[[value:00, encoding:20, attrId:0000, consumedBytes:4, attrInt:0], [value:FE, encoding:20, attrId:0001, consumedBytes:4, attrInt:1], [value:0172, encoding:21, attrId:0007, consumedBytes:5, attrInt:7]]]
dev:1412021-10-21 07:57:33.963 pm traceskipped descMap:[raw:0CB7010000180400420773656E676C6564, dni:0CB7, endpoint:01, cluster:0000, size:18, attrId:0004, encoding:42, command:01, value:sengled, clusterInt:0, attrInt:4]
dev:1412021-10-21 07:57:33.959 pm debugdescMap:[raw:0CB7010000180400420773656E676C6564, dni:0CB7, endpoint:01, cluster:0000, size:18, attrId:0004, encoding:42, command:01, value:sengled, clusterInt:0, attrInt:4]
dev:1412021-10-21 07:57:33.883 pm infoSengled Element Color Plus level was set to 100%
dev:1412021-10-21 07:57:33.877 pm debugdescMap:[raw:0CB70100080A000020FF, dni:0CB7, endpoint:01, cluster:0008, size:0A, attrId:0000, encoding:20, command:01, value:FF, clusterInt:8, attrInt:0]
dev:1412021-10-21 07:57:33.703 pm infoSengled Element Color Plus was turned on
dev:1412021-10-21 07:57:33.699 pm debugdescMap:[raw:0CB70100060A00001001, dni:0CB7, endpoint:01, cluster:0006, size:0A, attrId:0000, encoding:10, command:01, value:01, clusterInt:6, attrInt:0]
dev:1412021-10-21 07:57:33.662 pm debugdescMap:[raw:catchall: 0104 0300 01 01 0040 00 0CB7 00 00 0000 07 01 00, profileId:0104, clusterId:0300, clusterInt:768, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[00]]
dev:1412021-10-21 07:57:33.440 pm warnskipped:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 BC00, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[BC, 00]]
dev:1412021-10-21 07:57:33.436 pm debugdescMap:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 BC00, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[BC, 00]]
dev:1412021-10-21 07:57:33.237 pm debugdescMap:[raw:catchall: 0104 0300 01 01 0040 00 0CB7 00 00 0000 07 01 00, profileId:0104, clusterId:0300, clusterInt:768, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[00]]
dev:1412021-10-21 07:57:33.116 pm warnskipped:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 BA00, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[BA, 00]]
dev:1412021-10-21 07:57:33.112 pm debugdescMap:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 BA00, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[BA, 00]]
dev:1412021-10-21 07:57:32.993 pm warnskipped:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B200, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B2, 00]]
dev:1412021-10-21 07:57:32.989 pm debugdescMap:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B200, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B2, 00]]
dev:1412021-10-21 07:57:32.847 pm debugdescMap:[raw:catchall: 0104 0300 01 01 0040 00 0CB7 00 00 0000 07 01 00, profileId:0104, clusterId:0300, clusterInt:768, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[00]]
dev:1412021-10-21 07:57:32.678 pm warnskipped:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B800, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B8, 00]]
dev:1412021-10-21 07:57:32.674 pm debugdescMap:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B800, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B8, 00]]
dev:1412021-10-21 07:57:32.492 pm debugdescMap:[raw:catchall: 0104 0008 01 01 0040 00 0CB7 00 00 0000 07 01 00, profileId:0104, clusterId:0008, clusterInt:8, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[00]]
dev:1412021-10-21 07:57:32.409 pm traceskipped descMap:[raw:0CB7010000180400420773656E676C6564, dni:0CB7, endpoint:01, cluster:0000, size:18, attrId:0004, encoding:42, command:01, value:sengled, clusterInt:0, attrInt:4]
dev:1412021-10-21 07:57:32.405 pm debugdescMap:[raw:0CB7010000180400420773656E676C6564, dni:0CB7, endpoint:01, cluster:0000, size:18, attrId:0004, encoding:42, command:01, value:sengled, clusterInt:0, attrInt:4]
dev:1412021-10-21 07:57:32.267 pm warnskipped:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B600, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B6, 00]]
dev:1412021-10-21 07:57:32.263 pm debugdescMap:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B600, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B6, 00]]
dev:1412021-10-21 07:57:32.053 pm debugdescMap:[raw:catchall: 0104 0300 01 01 0040 00 0CB7 00 00 0000 07 01 00, profileId:0104, clusterId:0300, clusterInt:768, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[00]]
dev:1412021-10-21 07:57:31.835 pm warnskipped:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B400, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B4, 00]]
dev:1412021-10-21 07:57:31.831 pm debugdescMap:[raw:catchall: 0000 8021 00 00 0040 00 0CB7 00 00 0000 00 00 B400, profileId:0000, clusterId:8021, clusterInt:32801, sourceEndpoint:00, destinationEndpoint:00, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:00, direction:00, data:[B4, 00]]
dev:1412021-10-21 07:57:31.660 pm debugdescMap:[raw:catchall: 0104 0006 01 01 0040 00 0CB7 00 00 0000 07 01 00, profileId:0104, clusterId:0006, clusterInt:6, sourceEndpoint:01, destinationEndpoint:01, options:0040, messageType:00, dni:0CB7, isClusterSpecific:false, isManufacturerSpecific:false, manufacturerId:0000, command:07, direction:01, data:[00]]
sys:12021-10-21 07:57:31.336 pm Created Zigbee Device Sengled Element Color Plus
dev:1412021-10-21 07:57:31.321 pm tracerefresh() called...
dev:1412021-10-21 07:57:31.275 pm warnconfigure...
sys:12021-10-21 07:57:25.854 pm Initializing Zigbee Device B0CE181400181895, 0CB7
sys:12021-10-21 07:57:17.772 pm Zigbee Discovery Running
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