Sengled contact sensor

Hi, I'm converting from ST, and just setting up my Hubitat. I bought some sengled window & door sensors ( 2 pack ) because amazon prime day... of course, I didn't check the compatibility list. I see the sengled bulb is there, but no sensor. There is the generic zigbee contact sensor, which I figured out how to change the driver, but it doesn't seem to have any sort of response or status showing the sensor open or closed. Am I SOL and I should just return to Amazon? or is there any hope?
thanks

OK, it was able to pair with the Hubitat hub, so that's a very good start. And you managed to change the driver to "Generic Zigbee Contact Sesnor" and then SAVE the device, correct? Afterwards, did you click the CONFIGURE button on the Hubitat Device Details page? That command will send Zigbee commands to the Sengled Contact Sensor telling it how to report data back to Hubitat. Now, here's the catch... battery powered devices don't typically sit around all day waiting for Zigbee commands to come in. You may need to "wake up" the device to get it ready to receive the Zigbee commands issued by the CONFIGURE button in Hubitat. Often, you just need to move the magnet away from the sensor to get it to wake up.

So, I would have the device details page open in Hubitat, move the magnet around a bit, and then click CONFIGURE. Hopefully the device will report its status to the hub. It's worth a shot! :crossed_fingers:

Update: I see in theAmazon questions and answers section for this device, it supposedly can be paired directly to an Amazon Echo Plus (per the vendor.) This would suggest a Zigbee compliant device, I believe. If you can get this working, you should mention it to @mike.maxwell so he can add the proper fingerprint to the built-in driver.

1 Like

Hi ogiewon!

Thanks for the detailed response! I opened them up, and there's a little button in there. when it's pushed the led flashes twice. I suspect some combination of pushing that button, and clicking configure on the device in hubitat made them work. now when I open and close the sensor, the device details responds immediately.

@mike.maxwell I'm happy to provide some debug logs or whatever if it'll help get the device recognized and installed faster for others.

-charlie

1 Like

This is great news! The data @mike.maxwell needs can only be obtained during the device pairing process. So, if you could remove one of the devices from your hub, and then start the Zigbee pairing process... at the point where Hubitat states a device was found, and it gives you the option to name it, there is a small blue "more..." hyperlink. Click it and then screenshot the result. Once you have it, simply copy and paste it here, tagging @mike.maxwell so he can add that fingerprint to the "Generic Zigbee Contact Sensor" driver.

It should look similar to the following (NOTE: The image below is only an example. It is purely coincidental that it is a Sengled Device (my RGBW LED strip, to be precise.) THE FOLLOWING IS ONLY AN EXAMPLE!!)

image

Yup, happy so far.

Here are the details @mike.maxwell

ID: 6FA5
Manufacturer: sengled
Product Name:
Model Number: E1D-G73
deviceTypeId: 130
manufacturer : sengled
idAsInt : 1
inClusters : 0000,0001,0003,0020,0500,0B05,FC02,FC11
endpointId : 01
profileId : 0104
application : 05
outClusters :
initialized : true
model : E1D-G73
stage : 4

I'm not allowed to post images I guess.

Thanks again!

1 Like

Tagging @bobbyD who can give your account its “flair” and maybe fix it so you can post images.

1 Like

Thanks. I did just create my account this morning, so it's no surprise it's bare bones.

2 Likes

Most likely won't solve your issue but don't forget to click "configure" in the driver page after you change the driver.

LOL! You might want to read the entire thread... :wink: I literally gave him that same advice in post #2 which has already solved his issue.

1 Like

Well geeze. Old age kicking in already. I read the whole post and still missed the important part. It's a good thing you are around to keep me straight! :sweat_smile:

1 Like

Hi @charlie7,

I did as you did and got to the point of pressing the button and moving the magnets and clicking configure, but still no connection. The sensors show up they just aren't reporting status.

Any other ideas?

Hi @jpgrnwd, after some attemptives to use the generic zigbee contact sensor (no temp) I removed the device and added it again. And, surprise, it started to show the changes of state. I just cannot give your more details, it was trial and error...

Hey all,
I have the same contact sensors and I'm confused by an issue I'm having with them.

I bought a 2-pack of sensors and paired them both without issue. One I installed on my back door and it seemed to work fine.

The other I put on my garage man-door 20 feet away, but there I noticed I wasn't getting status updates back at the hub. Initially I thought the sensor had died (in fact, I complained to Amazon and they sent me another 2), but then I realized that the new sensor did the same thing when placed into the garage.

I thought maybe my Zigbee signal strength was weak, but I have another zigbee device further into my garage that works great (A Sonoff S31 Lite plug). There is another Sonoff S31 inside between my HE and the location of this garage man door, and a Sengled Zigbee Bulb outside the garage door where this sensor is mounted.

It seems that the signal for the Sengled Contact sensor is weak, even if my other zigbee devices work...is there anything I can do to troubleshoot this? I'm not a zigbee expert (I'm sure you can tell) are there things I can adjust (CHannel? Freq?)

Thanks!
Andrew

Not without possibly wrecking your mesh. I have Iris contact sensors in my garage and used to have problems with them staying connected as well. I exchanged my 2 z-wave switches at the door to the garage with 2 GE Zigbee switches and also have a SmartThings outlet nearby and haven’t had any problems since.

You could try to add a Zigbee repeater. Maybe a plug-in type that can be moved to different outlets to see what location works the best. But leave it in one place for about a week before moving it, to give time for your Zigbee mesh to settle.

Got it sorted! Apparently I should have paired the sensor in place.... I couldn't reconnect the sensor I had paired, but I did have another in the box that I was able to eventually get working!

1 Like

Zigbee devices should always be paired in place

So I'm still having non-stop issues with these Sengled Contact Sensors...

It seems like the Devices rarely communicate a change in status to my HE, which is a real PITA. Most of the time this means that my system thinks doors are still open, even if they've been closed for hours. Then it means that I'm standing out in the cold at midnight opening and closing my garage man-door trying to get it to register the status so that I can arm my alarm :stuck_out_tongue:

I'm just using the Generic Zigbee (no Temp) drivers at present. Is there anything else I should try? A Different driver perhaps? Or is there a setting somewhere I can change to make status changes more likely to register?

Thanks!

1 Like

I don't know what to make of those things. I bought a 2-pack, they have been absolutely flawless and still show 100% battery after 2 months. I liked them so I bought another 2-pack, and they (both) were a complete disaster so I sent back. The range was terrible and the battery went down to half within a few days. If trying a repeater didn't work I'd say you also got a dud.

I have 4 of these and wasted a lot of time trying to get them to pair. Turns out they refuse to pair unless they're on channel 20. I didn't try the lower channels due to my wifi occupying that space, but they wouldn't work with 21 or 19... Only 20. After I got them paired I was able to change the channel to whatever and they have been flawless since.