Ring Alarm Motion Sensor G2

fanmanrules · August 21, 2021, 2:59pm

Just bought a Ring Alarm Motion Sensor G2, and paired it to my G7 hub.
It seems to detect tampering with the sensor, but not motion.

When I place a tile on the dashboard for it and select "motion", i get a question mark.

I have exluded the sensor, waited and included again, but will not seem to work.

fanmanrules · August 21, 2021, 3:03pm

JasonJoel · August 21, 2021, 3:19pm

Try hitting the configure button, then manually wake the device up and/or adjust and re-save the preferences and wake the device up.

If that doesn't help, exclude it and re-pair it.

In any case, mine work fine so I don't think it is a driver issue. Mine are all firmware 1.09, not 1.11 like yours, but I doubt that is your issue.

fanmanrules · August 21, 2021, 3:30pm

There is no configure button.
Exclude / include tried, did not solve it.

JasonJoel · August 21, 2021, 3:40pm

Odd... What driver are you using?

Mine using the in-box "Ring Alarm Motion Sensor G2" driver definitely have a configure command button.

fanmanrules · August 21, 2021, 4:18pm

Native driver.
Could be a Ring firmware issue?

JasonJoel · August 21, 2021, 4:31pm

No, the device firmware has nothing to do with the configure button showing up or not, that's all I. The driver.

You 100% that you're using the in-box driver? Because one of your states doesn't look like anything I remember seeing on an in-box driver either.

fanmanrules · August 21, 2021, 4:46pm

fanmanrules · August 21, 2021, 5:04pm

Ok, got it working!!

What I did:

exclude and delete the device
include the device again > same issue
Set the driver to "device"
Delete all states and delete all schedules
set the driver back to the native ring driver again.
configure button is there!
hit the configure button

And it works.

Did the same thing again, to see if it was reproducable, and was able to reproduce this again.

So it looks like a bug of some sorts.

fanmanrules · August 21, 2021, 5:38pm

Hmm, seems still an issue.
It is not actualy detecting motion.
The sensor is pingable according to Hubitat, just no motion and tamper detection.

Repair also did not solve it

fanmanrules · August 21, 2021, 5:50pm

I'm lost.
It seems paired, as I am getting log entry's for it, but not detecting motion:

fanmanrules · August 21, 2021, 6:08pm

It looks like a Hubitat issue.
I removed the sensor from Hubitat, and paired it with my old domotica controller (Athom Homey) and it works like a charm.
Excluded it again from my old hub, and paired it to Hubitat.
No motion, and front button is doing nothing.

fanmanrules · August 21, 2021, 6:11pm

What sensor firmware version is your sensor @JasonJoel ?

And is the driver tested with the EU radio version?

bcopeland · August 21, 2021, 6:14pm

The screenshot above looks like you are on the contact sensor driver… Switch to the Ring Alarm Motion Sensor G2 driver

fanmanrules · August 21, 2021, 6:16pm

The device name was pre-fileld with ring contact sensor, but the actual driver is set to the motion sensor

bcopeland · August 21, 2021, 6:16pm

Ok.. You should see a configure button on this one .. Right?

fanmanrules · August 21, 2021, 6:17pm

Yup, see it, but pressing it is doing nothing at all.

fanmanrules · August 21, 2021, 6:17pm

bcopeland · August 21, 2021, 6:32pm

Change the motion sensitivity to the highest setting and click save..

bcopeland · August 21, 2021, 6:33pm

I have found these to be not very sensitive at all..