Further to the discussion at Smartwings Zigbee shade position reversed - #26 by HAL9000, I'd like to request the system Smartwings Zigbee Shade driver include a preference to reverse the sense of open/close inside the driver. Here's why:
No matter whether I use the system Smartwings Zigbee Shade or the user Smartwings Motor Shade driver, Alexa does the opposite of open/close. These two drivers actually do things opposite of each other, but I can set the sense of open/close of the shades themselves to match that driver's opinion of open and close with the shades. That's not the problem. The problem is with either driver, with the shades programmed to match, Alexa will do the opposite.
Of course, it could be that having the ability to reverse the sense of open/close in the driver will only cause Alexa to equally reverse, but it sounds like it is worth a try.
If you reprogrammed the open/close setpoints on the blinds to match alexa’s behavior… in my head it would show backwards in hubitat , but be consistant (but confusing) to automate and alexa should respond as expected. could be a good test in general to confirm and a potential work around.
I might be good to confirm in the debug logs what commands alexa is sending. If it’s legit sending open/close commands while this would not make sense but it would a paint a picture. If it’s sending 0-100 position commands you could work around the behavior with a virtual blind and RM rules. it would also be MUCH easier to test than what i recommended above.
When I tell Alexa to close (green), the first thing I see is setPosition(100) which is actually open. But could this be just showing the position at the time it started to close? Similarly when I say open, it starts with setPosition(0), which is actually closed.
But actually, I came back to report that using Generic Zigbee Shade, which DOES have a Travel Direction preference and is set to Normal, the device page, Alexa, the shade remote, and shade are all in perfect harmony.
Problem solved for me, but I still would still like to see a preference in the Smartwings Zigbee Shade driver if there is any purpose for that driver to exist.