I have a zooz z-wave switch that has stopped communicating. It works locally but not through Hubitat. I have another switch that I want to replace it with but I cant remove it from Hubitat.
in z-wave details I hit refresh. After it thinks for a minute I have the option to remove, I click remove and it thinks for a minute again. The switch remains as pending in z-wave details. I've tried a reboot and that doesn't help.
Am I missing a step? What's the proper way to remove a z-wave device?
Have you looked at the compatibility list List of Compatible Devices - Hubitat Documentation and looked up your device? There should be instructions on deleting and adding you device if you select it.
Yes, I should have added that I tried a proper exclusion using the instructions from Zooz & Hubitat. The switch flashed but never did the handshake with the hub to exclude.
Have you tried cutting power to the switch (air gap or shut off a breaker) and then trying to remove it? You may have to try multiple times.
Thats the usual way. Also you can exclude at least with the toggle style switches by clicking down 4 times (usually).
if it won't let you exclude it, go to your devices, and click remove. after about 30 seconds, it'll give you the option to force remove the device
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