How do I remove the old C5 from my account so I can give it to my son and he can use it at his home..
I go to my.hubitat.com and try to deregister but it says it part of a service package which must be cancelled first. Except I have 3 hubs registered on my account, only one has a service package and it shows that in the service page the link takes me to
If you have Remote Admin, you will need help from us in order to remove a hub. This is a precautionary measure to prevent users from removing hubs with active subscriptions that will continue to automatically renew if the service is not canceled. Please create a Subscription case by visiting the following page and we will help you remove the hub from your account: