Remotec ZRC-90US not being discovered

Can't get the 'Discover Devices' to find the ZRC-90. I've removed it from ST, I did another device exclusion.
Then try to discover device in HE, but it just won't find it. I've done a factory reset too. Been trying with two different keypads. Still no luck.

I have the ZRC-90 installed and ready to go, just need to discover this thing!

Any suggestions?

I had difficulty getting mine to pair as well. I had to hold 2 inches from the hub. It still took about 30 seconds to see it and another minute to complete initialization.

Also see this post for details if device is partially initialized.

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