[DEPRECATED] Universal Ecobee Suite, version 1.7.**

storageanarchy · June 1, 2019, 1:03pm

Is everything still working?

The bottom message indicates a transient error, since the next message above it says that it succeeded on a re-attempt. You will see this from time to time - given the occasional instability of the Ecobee servers.

JDogg016 · June 1, 2019, 1:18pm

No.

I went into the device in HE and set the temperature to 68

v:29512019-06-01 09:17:46.570 am infoUpdated 2 objects (37ms)

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:40.083 am [info](http://192.168.7.201/device/edit/2951)Updated 2 objects (32ms)

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:24.059 am [info](http://192.168.7.201/device/edit/2951)Updated 2 objects (37ms)

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:22.026 am [info](http://192.168.7.201/device/edit/2951)refresh() - calling pollChildren , deviceId = 411985555364

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:16.994 am [error](http://192.168.7.201/device/edit/2951)Error updateThermostatSetpoints()

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:16.839 am [info](http://192.168.7.201/device/edit/2951)Updated 2 objects (45ms)

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:15.432 am [info](http://192.168.7.201/device/edit/2951)Updated 1 object (29ms)

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:15.417 am [debug](http://192.168.7.201/device/edit/2951)Ecobee Suite Manager: setHold() for thermostat EcobeeTherm: Kitchen - h: 63.0(630), c: 68.0(680), indefinite, null

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:15.275 am [info](http://192.168.7.201/device/edit/2951)Updated 2 objects (32ms)

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:13.438 am [info](http://192.168.7.201/device/edit/2951)updateThermostatSetpoints() adjusted setpoints, heat 63.0°, cool 68.0°

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:13.431 am [info](http://192.168.7.201/device/edit/2951)Using holdType indefinite

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:13.382 am [warn](http://192.168.7.201/device/edit/2951)No signature of method: java.util.LinkedHashMap.putAll() is applicable for argument types: (java.lang.Integer) values: [2] Possible solutions: putAll(java.util.Map), putAll(java.util.Map), putAll(java.util.Collection), putAt(java.lang.String, java.lang.Object), putAt(java.lang.Object, java.lang.Object), findAll()

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:13.374 am [info](http://192.168.7.201/device/edit/2951)updateThermostatSetpoints(): heatingSetpoint 69°, coolingSetpoint 68.0°

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:11.327 am [info](http://192.168.7.201/device/edit/2951)setCoolingSetpoint() requesting coolingSetpoint: 68.0°F

[dev:2951](http://192.168.7.201/logs#dev2951)2019-06-01 09:17:11.306 am [info](http://192.168.7.201/device/edit/2951)setCoolingSetpoint() request with setpoint value = 68°F

storageanarchy · June 1, 2019, 1:29pm

Please look in the Ecobee Suite Manager log at that time and tell me if you see any errors there...

Just FYI, you requested a cooling setpoint (68) that is lower than the heating setpoint (69), so the software had to adjust your request to heat: 63, cool 68 - the 5 degree difference is bbecause your heatCoolMinDelta is 5 degrees.

JDogg016 · June 1, 2019, 1:55pm

From ecobee suite logs when I set downstairs.

app:36872019-06-01 09:54:31.996 aminfoUpdating API status with [apiConnected:full, lastPoll:Succeeded]

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:31.834 am[error](http://192.168.7.201/installedapp/configure/3687)refreshAuthToken() - HttpResponseException occurred. Exception info: groovyx.net.http.HttpResponseException: Bad Request StatusCode: 400

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:16.023 am [trace](http://192.168.7.201/installedapp/configure/3687)No updates...

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:15.955 am[error](http://192.168.7.201/installedapp/configure/3687)Checking: Auth_token refresh failed

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:15.745 am[info](http://192.168.7.201/installedapp/configure/3687)Updating API status with [apiConnected:full, lastPoll:Succeeded]

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:15.624 am[error](http://192.168.7.201/installedapp/configure/3687)refreshAuthToken() - HttpResponseException occurred. Exception info: groovyx.net.http.HttpResponseException: Bad Request StatusCode: 400

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:08.968 am[error](http://192.168.7.201/installedapp/configure/3687)Sending: Auth_token refresh failed

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:08.701 am[info](http://192.168.7.201/installedapp/configure/3687)Updating API status with [apiConnected:full, lastPoll:Succeeded]

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:08.639 am[error](http://192.168.7.201/installedapp/configure/3687)refreshAuthToken() - HttpResponseException occurred. Exception info: groovyx.net.http.HttpResponseException: Bad Request StatusCode: 400

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:08.096 am[info](http://192.168.7.201/installedapp/configure/3687)sendJson() - HttpResponseException occurred: Auth_token has expired

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:08.094 am[trace](http://192.168.7.201/installedapp/configure/3687)sendJson() 500 14

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:07.553 am[trace](http://192.168.7.201/installedapp/configure/3687)setHold() for thermostat EcobeeTherm: Kitchen - h: 68.0(680), c: 73.0(730), indefinite, null

[app:3687](http://192.168.7.201/logs#app3687)2019-06-01 09:54:07.535

storageanarchy · June 1, 2019, 2:06pm

OK, looks like something wrong with your communications with the Ecobee servers. If it got timeout errors for more than a couple of hours overnight, this might be what you see - I'd be interested to know how long the 400 errors were occurring, but you would have had to have Live Logging running overnight to see.

At this point, try re-authenticating to the Ecobee Servers - even if Ecobee Suite Manager says you are already connected. If that works, then we need to keep an eye on your logs to see if it happens again. The code will usually recover from Ecobee outages, but if the outage is too long, Ecobee invalidates your token and forces you to log back in...

Keep us posted!

JDogg016 · June 1, 2019, 2:44pm

That fixed it. Everything is responding properly. Thank you.

storageanarchy · June 1, 2019, 5:14pm

101 Registered Users!

As of this morning, there are 101 users who have at least authenticated Ecobee Suite 1.7.**!!!

We have 73 users on SmartThings and 28 users on Hubitat...

storageanarchy · June 1, 2019, 5:21pm

Universal Ecobee Suite updated on 1 June, 2019 at 1:15pm EDT

Added 1 feature and fixed SMS text string for new SamsungConnect app compatibility

Ecobee Suite Manager, Contacts & Switches, Mode/Switches/Programs, Smart Mode, Smart Room, Thermal Comfort, and Working From Home Helpers
- Fixed SMS text entry for the New Samsung Connect app
Ecobee Suite Contacts & Switches Helper
- New Feature If the HVAC is already in Off mode when the first contact sensors opens or the first switch is engaged, then when all the contacts & switches are closed again, it will NOT turn the HVAC back on.

These updates are not manadatory

aaron · June 3, 2019, 2:21pm

@storageanarchy

Found more errors with contacts and sensors:

app:29902019-06-03 09:18:34.397 am errorgroovy.lang.MissingMethodException: No signature of method: user_app_sandood_ecobee_Suite_Open_Contacts_1387.numOn() is applicable for argument types: () values: [] Possible solutions: run(), run(), dump(), run(java.io.File, [Ljava.lang.String;), main([Ljava.lang.String;), use([Ljava.lang.Object;) on line 402 (sensorOpened)

app:29902019-06-03 09:18:34.224 am tracesensorOpened() entered with event Door Sensor - Patio Door contact: open

app:29902019-06-03 09:01:14.192 am traceNo action to perform yet...

app:29902019-06-03 09:01:14.166 am infoReturning false

app:29902019-06-03 09:01:14.029 am tracesensorClosed() entered with event Door Sensor - Patio Door contact: closed

app:29902019-06-03 09:00:57.876 am errorgroovy.lang.MissingMethodException: No signature of method: user_app_sandood_ecobee_Suite_Open_Contacts_1387.numOn() is applicable for argument types: () values: [] Possible solutions: run(), run(), dump(), run(java.io.File, [Ljava.lang.String;), main([Ljava.lang.String;), use([Ljava.lang.Object;) on line 402 (sensorOpened)

app:29902019-06-03 09:00:57.801 am tracesensorOpened() entered with event Door Sensor - Patio Door contact: open

app:29902019-06-03 08:59:35.542 am errorgroovy.lang.MissingMethodException: No signature of method: user_app_sandood_ecobee_Suite_Open_Contacts_1387.numOn() is applicable for argument types: () values: [] Possible solutions: run(), run(), dump(), run(java.io.File, [Ljava.lang.String;), main([Ljava.lang.String;), use([Ljava.lang.Object;) on line 402 (sensorOpened)

app:29902019-06-03 08:59:35.311 am tracesensorOpened() entered with event Door Sensor - Front Door contact: open

aaron · June 3, 2019, 2:50pm

@storageanarchy

So I noticed a whole bunch of errors everywhere with the mode helper app and the smart circulation app. I decided to remove the ecobee suite and reinstall. So far I am not seeing any issues in the logs. I will keep you posted. The above post may still be relevant though.

aaron · June 3, 2019, 9:23pm

@storageanarchy

So after the reinstall I do not see any of the errors anymore. I see the helper app for contacts/sensors is detecting when open/close. BUT It isn't doing anything. Meaning if the doors are all closed it does not set the Ecobee on for the mode that is currently set.

Thoughts?

storageanarchy · June 3, 2019, 9:47pm

Do you see any errors in Live Logging for the Helper, the Thermostat or the Manager when it doesn't do what it is supposed to do?

aaron · June 4, 2019, 3:00am

@storageanarchy Neither the thermostat nor the manager show up in my logs.

storageanarchy · June 4, 2019, 3:31am

Try configuring with only 1 door, does that work?

aaron · June 4, 2019, 4:12pm

@storageanarchy

OK so I think I have a configuration issue maybe? Even with one door it isn't working.

Contact/Sensor Logs:
app:29982019-06-04 11:07:52.660 am infoNotifications sent

app:29982019-06-04 11:07:52.238 am traceNotification Message: All contact sensors are closed, running HVAC On actions for EcobeeTherm: Ecobee - Home.

app:29982019-06-04 11:07:52.209 am infoEcobeeTherm: Ecobee - Home is already in Off

app:29982019-06-04 11:07:52.162 am traceturnonHVAC() entered

app:29982019-06-04 11:07:52.137 am infoThe on delay is 0

app:29982019-06-04 11:07:52.106 am traceAll Contact Sensors & Switches are reset, initiating actions.

app:29982019-06-04 11:07:52.070 am infoReturning true

app:29982019-06-04 11:07:52.038 am infoAll contact sensors are closed

app:29982019-06-04 11:07:51.949 am tracesensorClosed() entered with event Door Sensor - Front Door contact: closed

app:29982019-06-04 11:05:33.590 am traceinitialize() exiting

app:29982019-06-04 11:05:33.553 am warnInitialized while should be 'Off' - can't update states

app:29982019-06-04 11:05:33.524 am traceswitchOffState = false

app:29982019-06-04 11:05:33.475 am tracecontactOffState = true

app:29982019-06-04 11:05:33.405 am infoEcobee Suite Contacts & Switches Helper, version 1.7.08 on Hubitat Initializing...

app:29982019-06-04 11:05:33.337 am debugupdated() entered

Ecobee Suite Manager Logs:
app:29972019-06-04 11:08:32.497 am traceUpdates sent (271 / 2673ms)

app:29972019-06-04 11:08:32.200 am tracePrep complete (1948ms)

app:29972019-06-04 11:08:31.822 am infoupdateThermostatData() - 8 updates for 1 thermostat (Ecobee - Home)

app:29972019-06-04 11:08:30.958 am infoupdateThermostatData() - Updating event data for thermostat Ecobee - Home (311020479333)

app:29972019-06-04 11:08:30.742 am infoParsing complete

app:29972019-06-04 11:08:30.403 am infoParsing data for thermostat Ecobee - Home (311020479333)

app:29972019-06-04 11:08:29.914 am infoRequesting ( equipmentStatus runtime sensors weather ) for thermostat Ecobee - Home (311020479333)

app:29972019-06-04 11:08:29.782 am infoPolling thermostat Ecobee - Home (311020479333)

app:29972019-06-04 11:07:52.687 am infoContact & Switches Notifications sent

app:29972019-06-04 11:07:52.263 am traceContact & Switches Notification Message: All contact sensors are closed, running HVAC On actions for EcobeeTherm: Ecobee - Home.

app:29972019-06-04 11:07:52.233 am infoContact & Switches EcobeeTherm: Ecobee - Home is already in Off

app:29972019-06-04 11:07:52.101 am infoContact & Switches Returning true

app:29972019-06-04 11:07:52.065 am infoContact & Switches All contact sensors are closed

app:29972019-06-04 11:07:52.027 am traceContact & Switches sensorClosed() entered with event Door Sensor - Front Door contact: closed

app:29972019-06-04 11:05:33.618 am traceContact & Switches initialize() exiting

app:29972019-06-04 11:05:33.582 am warnContact & Switches Initialized while should be 'Off' - can't update states

app:29972019-06-04 11:05:33.548 am traceContact & Switches switchOffState = false

app:29972019-06-04 11:05:33.514 am traceContact & Switches contactOffState = true

app:29972019-06-04 11:05:33.453 am infoContact & Switches Ecobee Suite Contacts & Switches Helper, version 1.7.08 on Hubitat Initializing...

Screenshots of Contacts/Sensors:

Screenshots of Ecobee Suite Manager:

aaron · June 4, 2019, 4:13pm

Feature enhancement: can the pushover notifications in each helper not be a required field? I really don't want notifications after I get this up and running correctly.

storageanarchy · June 4, 2019, 4:22pm

You should have gotten a warning during setup that the door was open and it couldn't save the proper state.

app:29972019-06-04 11:05:33.582 am warnContact & Switches Initialized while should be 'Off' - can't update states

Try closing the door, turning the HVAC to the mode you want it to be when all the doors are closed, and try configuring the Helper again...

storageanarchy · June 4, 2019, 4:29pm

Simple, change your answer to this question in setup:

Select which actions to take [Default=Notify Only]

to: HVAC Actions Only

aaron · June 5, 2019, 3:53am

That did it! Thx!!

storageanarchy · June 5, 2019, 11:42am

So, the Helper is working now? Have you tried with multiple doors also?