If this was a language or cultural mixup then I apologize as well.
The thing is, Hubitat tries to strike a balance between very powerful automation logic with something like rule machine, and much simpler apps like simple automations or basic rules specifically so that users don’t have to have any programming or coding skills.
It still requires more work than a dead-simple mobile app with extremely limited automation logic capability, which is what many consumers are still expecting these days.
But they do a great job of fulfilling power user needs and trying to make this an actual mass market home automation hub, and that’s only with the built in app/driver experience.
For anyone that has the knowledge, or interest to learn, they also allow users to install custom groovy apps and drivers onto their own hubs. Written by the user, or shared here in the community.
Your criticism re: the click-heavy UI is warranted, and one they have acknowledged is a limiting factor on the overall growth of the platform. But it’s partially an artifact of how the platform was created. I have no doubt they will do what they can to improve on it over time.
If you’re interested, this post briefly explains how the idea for Hubitat started as an off-shoot of SmartThings:
