So I've had the Hubitat for a couple weeks now and everything is running perfectly. It alerts me when someone unlocks my door, when the door is locked, etc. There is one issue I am having though...last Saturday and today (also Saturday) I received a notification at 6 PM Eastern time that my door was unlocked. I'm not sure if it came from the Notifications app or the Rules Engine, but both times the door was locked. This is a little concerning to me because if I'm not home and receive this notification, I have no way of checking if the door is indeed locked or unlocked. How can I figure out where this notification is coming from and how do I fix it? Is it possibly an underlying service resetting that is causing a false notification? Thanks!
In my experience, a good way to find what caused an issue is to:
- Go to the device associated to it (could be the lock or the notification device)
- Check which rules use it, and then see which one could possibly have been the cause of the notification
- Turn on logging on those rules, and after the notification has been received, review the logs.
I would also check the reported status of the lock (in Hubitat) after the notification, just in case the hub actually thought it was unlocked. It the hub status doesn’t match the actual status, then that could reflect a communication issue between the two.
You can get more information nowadays in the Events section for a device, you now get a Produced By column which tells you what produced the event, e.g. the app that produced a notification
Thanks for the reply. I just found the info and it looks like it is the device itself as I saw the unlock notification in the events for the lock. I'll need to figure out with Yale why that's happening.
Where does your notifications go to? I am trying to get RM or another app to notify my phone. Pushover will do for lights etc but not locks.
What model Yale are you using? I've been getting these 6pm messages on my Yale Conexis L1's using the Generic Z-Wave Lock driver........ Used never =get them, but from some HE update onwards they started...... It's not every day, but it is most days.
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