Every since the most recent HUB OS update (to 2.1.2.119) I have been receiving the following warning in my logs every minute.
[sys:1] 2019-07-09 09:53:11.284 [warn] Received cloud request for App 311 that does not exist, path: /ping
Does anyone know how I go about debugging this one?
Thanks
I've got exactly the same, but cant track it down. 
I dont have an app 311 and have not deleted any apps recently, Maybe 311 is a system app (does such a thing exist?). It doesn't say what "cloud" is requesting the app, the only Cloud connection I have is the hubitat app / dashboards and pushover
There is some thing trying to hit an endpoint that is no longer valid. I'd waiger at some point you had an app 311 and it setup an external device to call this endpoint.
Maybe, but I have been away for 2 weeks and havn't touched my setup and have not seen this error before. When I got home I upgraded to 2.1.2.119 and this warning started immediately afterwards. I did use hubconnect a few months ago to connect to my smartthings hub but this was deleted a log time ago and the smattthings hub has been switched off ever since. I use IFTTT but that is not the same app number and I have actually deleted the service from IFTTT to check it is not causing the problem.
I think an email to support is needed on this one?
I think so...
This error apparently could have been happening for some time. The hubitat crew recent made a change that exposed it.
Did you have hubconnect setup at some point?
I ask because I think it as a/ping endpoint it sets up.
If not you might search the forum for /ping. See if any custom code you have used contains an entry like that.
That is interesting, I hope support can identify where it is coming from as there is not enough detail in the log to help me.
Support will not be able to help you. There is some external system attempting to connect to your hub. This error was added in the latest release because support noticed some error messages on customers hubs that were not being logged to the live logging, this is one of them. In the next release we hope to add the ip address that the request is coming from, but currently support does not have access to that information.
You mention ST, I would recommend you log in to your account and check, their smartapps will continue to run even with the hub unplugged.
yes, it looks like that was the problem. The hubconnect app had been deleted and the smartthings hub switched off, but due to the cloud based characteristics of SmartThings that wasn't enough. It looks like the smartthings cloud was running the app anyway despite the fact that the hub was off. I have now deleted the app from the smartthings clound and have not seen the error for 5 minutes now.
Thanks @cwwilson08 for the help
Hi Guys, I'm getting this issue as well.
I always get this error after sharptools receive cloud request see below
Hey @wisam.arrakee - I just saw this post, but I believe we got you taken care of in the other thread. 
Feel free to reach out to support@sharptools.io if there's anything else we can help with.
That's correct Josh, I have no issues anymore 
thanks for your help.
Download the Hubitat app
