So I've been fighting with locks and reading old threads for hours. Hoping someone has some updated information or suggestions for me. Long story short I'm switching from a Vivint home security system to a combination of most devices on the Hubitat, plus a Qolsys 2+ panel with alarm.com monitoring (so I can integrate it into hubitat with the ADC driver). The new panel went in today and successfully took over all my vivint 2GIG motion and contact sensors. I have 5 X Kwikset 910 Z-wave door locks that I've been using for years with vivint without any major connectivity issues, and a z-wave mesh that was solely the panel + the locks. Unfortunately the Qolsys will pair with, but refuses to control the kwikset's (yes, they were excluded first), as they will only pair unsecured, and it doesn't like that. Claims they have failed S2 security (which of course they don't support). If by chance anyone knows a work around to get them into the panel, I'm also happy to hear about that as a solution. I have my installer code.
So, I'm trying to get my locks into HE instead (C7). I've only tried 3 locks so far. On 2, I went through the entire hard reset process for the locks (plus multiple exclusions), and on 1 I have not hard reset (as it wipes the access codes and my family still needs to get in the house till I figure this out). All three actually pair very quickly and easy in place, without moving the hub, and yes they pair as secure. I tried moving one next to the hub once, but the pairing result was the same either way.
None of them provide any data to HE, and they do not respond to lock/unlock commands.
The red "communicating" light reliably turns on for each lock every-time a command or query is sent, so it appears the signal is getting through, even though nothing happens.
They each have one or more Inovelli Z-wave switches very close to them, and have multiple neighbours in the topology map, and a command routing that either comes directly through the hub, or via a nearby switch. I have done several exclusions and inclusions, and a handful of z-wave repairs, and I'm getting the same thing everytime- a connection that looks fine, but does nothing. Tried waiting a couple hours for the mesh to "settle" as well.
From what I've read, the only other option (besides replacement), seems to be putting z-wave repeaters next to them. With 5 locks, that's a big investment for something that might work better. And I have a hard time believing it would. They are on a mesh that should be much more robust than the previous panel- is the HE z-wave radio that bad compared to a 6 year old vivint panel of all things? And given that I can see the connection light coming on with every attempted signal, does that not mean it should be getting through? Could a weak signal still trigger that light, but not be clear enough for data transmission? Even at the same distance that achieved "successful" secure pairing?
Happy to hear if I've overlooked something here, or if anyone knows the latest chant and voodo dance to get these things working. Not looking forward to manually locking 5 doors again every night... Also, what is the significance of the line "S2 128" on my device info? Specs on this lock says they do not support any security protocol, much less S2. They display as communicating on S0 in my Z-wave info (despite that also being listed as unsupported in the documentation). Is this another case of hubitat forcing an unsecure device to pair with S0 instead of unsecured when it isn't supported? Like the fibaro sensors in my last post- could I fix them with unsecure pairing through a z-wave stick? (which I should get around to ordering)
