Re-add Phone as Presence/Notification Device

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1

Hi All,

I have not done much with using my phone as a presence device yet, but I noticed that the phone that was showing up in my list of devices was my old phone, and there had been no updates in over a year. I figured I should remove that device and add my newer phone. I think I messed something up in doing that, because I now have no phone device in my list of devices, even though I have the HE iOS app running on my phone. I don't see any option to create a new phone device. I've tried logging out/in on the app and sending a geo event to the phone (which seems to do nothing). Any tips on how I might get back to seeing my phone in the list of devices and being able to send notifications to my phone?

Thanks,
Scott

2

You need to re-link your phone to the hub.

1 Like
3

Thanks so much. I hadn't found a way to see the "create device" button, but this got me there!

2 Likes