Problems updating platform from 2.3.0.113

I have upgraded previously to 2.3.0.113. I see that newer versions are available, but when I click on the notification up in the right corner, it goes straight to downloading, but does not download.

Previously it would ask me if I wanted to backup my system.

Does anyone know how to fix this issue?

Give it a reboot. Looks like it's stuck thinking the download initiated before is still in progress. If that doesn't do it, please PM me your hub id, and I'll take a look at the engineering logs on the hub.

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Thanks. Don't know why I did not think of re-booting it. I guess it is because I have never had any problems with it, unlike almost ever-other electronic device that I own.

Appreciated,

Ed Sanders

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