Problems logging in to hub

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1

Having problems with my Hubitat hub.

I think it has stopped connecting to the internet.

I also can't log in to the Hubitat app on my Android OnePlus 12 phone. It just hangs on 'Fetching user data'.

I know the user name and password are right because I can log into the web app.

I can see the hub in the registered hubs section of the web app

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but clicking on connect does nothing.

I have tried rebooting the hub by taking the power cable out and reinserting it but this didn't resolve the issue. I've also tried reinstalling the android app.

I've attached 3 screenshots.

Please help.

2

Is the light on the hub green? If so Press the network reset switch on the bottom of the hub for 7 seconds or more with a tooth pick or paperclip. It will be the only round hole out of all the square ones. Wait until the hub light turns green again.

Once it does, from a PC go to http://hubitat.local and see if you can get in (NOT HTTPS)

If you do note the ip address and put a reservation in your router.

If you can't get in go to hubitat.local:8081 and do a soft reset and restore.

3

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