Problem with custom drivers

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1

I am having a problem with using custom drivers on my C7 so I though I'd see if I am the only one.

I loaded both the Honeywell Advanced Thermostat driver and the Zooz Zen21 driver on my hub. Both of these devices are Z-Wave. There was no problem loading and selecting the drivers but I can not get either one to work properly. Both drivers will report status and settings on the device page but neither driver will allow me to send a command to the device from the device page of from a dashboard icon/button/switch (whatever they are called). I gave up on the Honeywell driver and simply modified my custom app to do what I wanted to do in a different way because of a different problem with the stock thermostat driver (It will not allow selection of the Auto mode from the hub). But the Zooz driver is giving me a fit. The Zooz switch works fine with the paddle with the new driver but like I said, the hub will not change anything. If I revert back to the stock driver for the Zooz, I can command the switch to work from the hub with no problem. Also, this all worked on ST before I switched over to Hubitat.

I've rebooted the hub (a hundred times), updated the hub and the Z-Wave firmware to the current version every time one comes out, and excluded and re-included the devices. None of these things helps. Still the same ol thing. I can see the device and its status on the hub but can not change anything on the hub. I have contacted SmartestHouse where I got the Zooz switches and they are looking at it but for now it looks like I may have stumped them. Is anyone else have these problems or am I the only one.

2

What you seem to be trying to do is so normal, so ordinary, I have to think yes, you are the only one. :smiley:

You have a Device, it has a driver, and from the Driver Info page, you can click the buttons and it does what's asked, right?

But when you put that device on a Dashboard, it doesn't work, correct?

Guess 1: You're using a Dashboard Template that doesn't match your device.

Guess 2: (Same as @marktheknife -- click Configure after EVERY device type (driver) change.)

On any Device Page, there's a column on the right of Current States:

Screen Shot 2020-09-05 at 1.16.32 PM

You can interact with those from a Dashboard.

3

I know that with zigbee devices one usually has to hit the “configure” button in the device’s settings page after changing a driver.

I think I’ve done that a couple times with z-wave devices too, but I’m less certain whether that’s required. Probably couldn’t hurt though if you haven’t tried it yet.

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4

No.. It does not even work from the driver info page. The driver info page does update the status that changes but even the simple on/off commands do nothing on that page.

5

I’d also suggest looking at the hub live logs page when you’re trying to interact with the device from its settings page. If anything of note, take a screenshot and paste here.

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6

I believe some 'community drivers' may have to be upgraded to work properly on a C-7 hub with all of the changes to the C-7's Z-Wave stack, especially if the Z-Wave device was paired 'securely'.

Usually there is a thread where the community developer has 'released' their driver. I would recommend reaching out to that developer in that thread to report any issues you've found, as they may be unaware of issues with their drivers on the C-7 hub.

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7

:point_up_2: Yep.. Mainly S2.. If these devices were included with no security it would function properly..

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