Power failure

Hub no longer starts up after power failure, what can I do? My hole house is connected to hubitat.

Sorry to hear that. Do you see any lights on the hub, if so, what color is the LED?

No the led don't turn on any more

I have checked my power source and I have 5V

That's not good. If you didn't do so already, please send us an email to support@hubitat.com with your hub's MAC address (there is a sticker on the hub) along with your hub's purchase order details (including the shipping address if the hub was purchased from one of our partners) so we can explore replacement options.

Dumb question. Have you tried an alternate power supply? (pretty much any phone charger will work)

Yes I have tried an alternate power supply. And I have tried if another device work on the power supply witch I am now using. nothing wrong with the power supply.

Was just throwing that out there. Yeah Iā€™d get with Bobbyd and get it swapped out.

Now hard feelings. I am happy with the support. I hope I can get the device working again. My whole house is connected to it.

did you have it on a ups.. if not .. invest in one before you get the new one.

What do you mean with a ups??

Uninterruptible power supply....

I have looked on Amazon. that is a great idea. I had already tried that with a power bank but without success. This seems to work.

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