Potential bug? Unable to enable disabled app on newly migrated hub

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1

I just completed a migration from C7 to C8 Pro. I feel that it went 99% succesful, but when it came time to re-enable 2 cloud apps, I am unable to do so. I also had a 3rd app that was already disabled on the C7 and I am also unable to enable that.

The apps in question are Google Home and GCal Search.

When clicking into the apps, they don´t show disabled, but the toggle is shown as disabled. Clicking on it will bring up the notification of the status, but the state of the toggle will remain as set. It is also not possible to disable other apps.

2

Did you make the new hub have the same IP Address as the old one, and is to old one powered off?

3

Yes, same IP and the old one is powerd off.

4

Just to remove some variables from consideration...try a reboot w/Database rebuild:

Settings>Reboot hub
Choose Advanced options on reboot dialog
Choose Rebuild Database option

5

Sounds like a good idea, but this hub is located in another location and I am hesitant to do something like this from afar. Will do a test next weekend.

6

Extremely low risk, I've never heard of a problem occurring due to the database rebuild reboot.

But you are remote, so this would be the one time ever that it failed to complete normally. :wink: