Only 1 button device out of 3 actually arms HSM

[francesco]

I have a set of Zigbee remotes, all the same, all using the Tuya Scene Switch TS004F driver.

I've set them up as remotes for HSM:

However only 'Alarm remote 1' is actually able to (dis)arm HSM, the other two seem to be ignored, even though I do see their events, and the 'pushed' value updates correctly.

Any idea what might be the issue?

[danabw]

Enable debug logging for the remotes and for HSM, open the hubs logs page in browser window, and then press the button on all three remotes. Compare logs of the three remotes and HSM when they are pressed, to see if you see any obvious differences.

[francesco]

How do I do that for HSM?

I already had debug on for the remotes, and the messages all looked the same...

(I mean, I can probably work around it with the Button Controller app, but I'm too stubborn, as it should just work without such a workaround!)

[danabw]

@francesco

How do I do that for HSM?

Good point, haven't been in HSM in a while and there is no logging option...

It should work. I'd try removing and re-adding the buttons first. If that doesn't help, look on the app details page under the app settings cog:

You should see your buttons subscribed there to one of the "arm... " functions like my "Button Master Couch..." button is.

[bravenel]

Here's what Event Subscriptions look like with two button devices to arm/disarm:

[francesco]

Yeah, already tried unchecking everything but #3, and still no go with #3... (Same with only #2)

And that looks just fine...

[danabw]

Take note of Bruce's post...

[francesco]

I was checking...

[francesco]

It only shows the #1:

Any idea how to fix?

[bravenel]

You have to hit Done in HSM (bottom right) to create those Event Subscriptions. Perhaps you didn't do that.

[francesco]

UGH! That button is effectively hidden!

Thanks! Works now!