I have a hubitat that I purchased about a year ago I think. I am finally getting around to installing it and I can't get the web interface to load at all. I had to put the MAC address in the discovery tool to get it to show up on portal hubitat com but when I click on the link I just get an error that the site can't be reached. The blue LED is on and I can get it to load at ip:8081 but it has a line that says "Select one of the following versions to switch to:" but nothing to select. No dropdowns or anything. Any idea what the issue is?
I would send an email to firstname.lastname@example.org while waiting for others to respond...
If it's on blue it hasn't fully booted up yet. If it doesn't change, unplug it and wait 30s, and plug in again and see if you get to a green LED.
What version is the hub.
C3 and C4 leds do not go green. (I think).
Wow...did not know that! Learn something new every day.
It's a C5 and I did send a message to support after this post.
I have a C4, The LED is blue when running, red when off(standby).
Staff said the C3 is the same machine without a logo, as the C4
I took it to my office and used a cable modem connection we have as a backup and it was found and performed the updates. It works fine at my house now. I'm going to blame the ATT fiber router that they make you use. I have it in a pass thru mode but it's not a true pass thru.