No Subscriptions Tab

darren.rockach · March 23, 2021, 8:03pm

As the subject says, I have no subscriptions tab.
Despite updating to the new version on both my C7's I have no subscription tab so can't subscribe to the hub protect service.

bcopeland · March 23, 2021, 8:07pm

Problem has been identified.. please stand by for the fix..

darren.rockach · March 23, 2021, 8:07pm

bcopeland · March 23, 2021, 8:37pm

darren.rockach · March 23, 2021, 9:01pm

Thanks but one small problem.
It's trying to charge my full price for the second hub. How do I add an additional hub to my subscription and get the $10 reduction in cost?

bobbyD · March 23, 2021, 9:32pm

You will need to use the multi-hubs discount code before checking out the second hub.

bobbyD · March 23, 2021, 9:33pm

darren.rockach · March 23, 2021, 9:34pm

All sorted now thanks. Both hubs subscribed and backed up.