So my issue with the lock was basically it wouldn't connect, if it did it would sometimes respond etc etc. I ended up moving my hub to the basement in a central location more direct line of sight to the lock and STILL had issues. Some have had success others not - very hit or miss it seems. I hate to tell you to go buy another module but maybe better than doing anything else - it is a nice lock. Remember to run a z-wave repair afterwards!
Also if that turns out to be the issue you could consider using @srwhite hubconnect and keep the lock connected to SmartThings for the time being..
