New Hub - Reboot Loop

[wjpatton]

Just bought a brand new hub, hooked it up and got prompted that it will update. Let it update, and now it just keeps going back to Rebooting every time it starts up. I tried doing a Soft Reset, but after restart it just comes right back to Rebooting.

Any ideas?

[rlithgow1]

Run http://your.hubs.ip.here/hub/cloud/updateDiagnosticTool endpoint to force diagnostics tool update. It will take a few minutes with zero feedback but will come back with a simple meaningful text response eventually. See how it behaves after that

[wjpatton]

Thank you, I got a success response: {"success":true,"message":"Diagnostics tool successfully updated."}

Still was in reboot loop, tried Soft Reset again and got "Unknown Error Occurred" and it got stuck unable to restart. Pulled power and magically it seems to be running now...not sure if any of it helped or how I fixed it but so far it appears to functional.

Thank you @rlithgow1