Also, I checked on your case and looks like your replacement is on its way. We are very sorry for the inconvenience. Please don't hesitate to reach out if you have further questions.
While the first impression matters, the long term experience is what matters most. Once you have a hub up and running, I recommend starting slow and taking your time to fully explore the power and flexibility that Hubitat Elevation provides. If you are coming from a different platform, please check out this community Wiki post:
