New Dashboard link not working for Local Dashboard on chrome for android

After installing the new dashboard when I use chrome on my note8 to access the local dashboard I get a blank page with the message "{"message":"Forbidden"}

I can access the local dashboards fine with other devices like laptop and a cheap tablet I had laying around.

Now here is the real kicker, if I manually go to ip of my hub, login and click on dashboards it works, only when using the link that I used"add to homescreen" doesn't work.

Ok that was a ramble, but I just have to say after a couple of days I have my hubitat running all the things I had on my ST hub, (except cameras, that was a pain in ST as well) and loving it. Hats off to the Hubitat Elevation crew!

Did you by chance disable lan or cloud access in advanced settings?

Not following, the links are the same, unless you used the send to mobile link, which is a cloud link, again, check if you disabled cloud access, or your hub is available online.

Sounds like if I'm understanding you correctly, your local lan links to dashboard work, but the cloud links are not? Please confirm and try rebooting your hub to see if that fixes it.

Sorry, to clarify: This is only happening on my Note 8.
On phone: open chrome, go to my ip of my hubitat, log in, click on dashboards, click on local links and dashboards open fine.

I send the link to my phone in the dashboard app and then "add to homescreen" so I have an "app icon" for hubitat. If I open dashboard with that link, the local dashboard doesn't work giving the {"message":"Forbidden"} but the cloud dashboard does work.

Reboot does not fix. I think it has something to do with chrome and the add to homescreen.

I just tested this on my pixel 3xl and it works fine.

Sounds like something specific to note 8?

The links are the same so nothing special saving it to home screen.

Does this happen on other dashboards?

It's possible that the webview browser for note 8 is not chrome but Samsung's built in browser. Try accessing the link from that browser.

It happens with all dashboards. I will also roll back recent chrome update on phone.
I can not test right now (at work) but will test with different browser tonight when I get home.

Long story short, probably my phone. Almost time to reset it anyway :slight_smile:
I appreciate the time and help you give.

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FYI, I have the same issue on my Galaxy S7.

Odd must be something with the save to home screen striping out access token or something. What happens if you visit the local link via ssl Https instead?

When I open the dashboard via the home screen link, and then long click on the "Dashboard Menu" link at the top and select "Open in Chrome", I also get the forbidden error, which is the same error I get when trying to open a local dashboard.

Here is the URL that gets opened (access token removed by me).

https://cloud.hubitat.com/apps/api/138/menu?access_token=xxxx

Doing a bit more testing launching the dashboards from the Hubitat web interface. If the local dashboard is launched from a page with my hub's local IP address, it works fine. If it launches from a cloud.hubitat.com URL, the subsequent URL doesn't change to the local IP address. So essentially it's trying to access a the local dashboard through cloud.hubitat.com, which obviously won't work.

I'm still not following. If you might, can you provide step by step instructions so I can test with and see what's happening here.

Sorry for the confusion. I can get to my dashboards menu through 2 URLS, the cloud or my local hub IP. For instance:

https://cloud.hubitat.com/api/xxxx/apps/138/menu?access_token=xxxx

or

https://10.10.10.10/apps/api/138/menu?access_token=xxxx (Not my real IP address)

If I try to launch a local dashboard from the cloud dashboard menu it uses the correct path for the local hub, but the hostname doesn't change to the local IP address. So for instance, it tries to access this page, which is not valid on the hubitat cloud.

https://cloud.hubitat.com/apps/api/138/menu?access_token=xxxx

Does that make more sense?

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dkkohler, Thank you for explaining this better than I could.

UPDATE: Creating a new shortcut from the url in the Dashboards App. fixed the issue for me.

I too am having issues with opening the local dashboards on my Motorola Moto Z.

Yes, this should be fixed now.

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Hello! Iโ€™m having a similar problem. iPhone X not establishing a connection to Hubitat via a home page local link or a home page cloud link. All I get is a white screen and waiting for the request for a pin to show up. Waited more than a minute either way today, this isnโ€™t the first time itโ€™s happened. However, if Iโ€™m in the realm of my WiFi network, type in the Hubitat IP address via Safari, click on Apps, click on Dashboards, click on Local Dashboard I get in right away. I can set the monitoring to Home. After having done all this, trying once again via the local or cloud links still yield only a white screen. Iโ€™m left with deleting the links and recreating them again via the Send Link option (for local and cloud versions) in the Dashboards menu to get the system to respond with the pin request rather than leaving me with a plain white page.

I'm not sure, but I may be having the same issue.

I'm trying to access a camera feed on a cloud dashboard.
The camera feed shows up fine, when I'm looking at the dashboard from a local position.
The url for the camera feed is of the form: http://x.x.x.x.:N/webapi/entry.cgi?api=.... (lot's of digits, including a key).

Why can't I access it from my cloud dashboard?
Please note: when I vpn into my router, I can access it no problem.
Also, I can access that url, by just typing in it's url.

Because browsers are now blocking mixed content. The cloud url is ssl https and your camera is http.

Local has the option for http and https. But cloud dashboards must be ssl https

Old thread I know but I just posted an issue with https of the local lan link so I wonder what I am doing wrong if there is supposed to be the option for either HTTP or HTTPS. When I put HTTPS in front of the local lan link most browsers deny access or require me to click through warnings and then display the url as not secure.

I'm going to guess that his is an issue with a self signed certificate being used for the local lan? Any chance in getting this changed?

THANK YOU! for explaining clearly and concisely. I was going crazy trying to figure out why this local LAN link wasn't working. I modified the URL To point to my actual hubitat local IP address and viola it worked.