I just ordered a new C8 from Amazon. I followed the instructions and connected it to my router. Nothing was found. I then rebooted and unplugged the ethernet cable to try connecting via wifi. The network couldn't be found.
I'm not really sure what the issue is here...
Does it have a green led on the front?
Boot starts off, of course, then goes blue, and finally green over a 2 to 7 min period if it needs to download a new platform OS.
Iād encourage you to remain on wired Ethernet until you get past the initial setup.
yeah the light is green after it boots up
Should not be needed for a brand new hub, but Try doing a network reset: Network Setup | Hubitat Documentation
After you hold the button and release. the LED should flash, then turn off, then go to blue indicating it is rebooting.
Just finished doing that. I also tried connecting my old router (not old, just wasn't used since I moved a couple weeks ago). It seems like the cox provided router wasn't recognizing any of the Ethernet ports until I hit the WPS button which seems very odd to me.
Anyway, after all that I was finally able to find the hub.
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