My Sharptools connection is not working

It has been running fine for some time now but as of this evening appears to be down for me.

I am getting this message from Sharptools:
" This message comes from Hubitat. Try rebooting your hub, wait for it to boot and stabilize, then try again."

I have tried it on two different hubs. Have rebooted hubs.

@bobbyD

What platform version are you running? Have you recently updated, if so have you tried reverting to previous version?

I did just upgrade today. I just downgraded to 2.4.1.145 from 2.4.1.154 and it now works again. So don't upgrade for now?

1 Like

Try to go back, may have been a service issue, not an update issue.

Just re-upgraded. Working now. I sort of figured that this was the cause as it appeared tha the connection to home assistant was also failing.

Is there a way to check the status of the services? That might be handy as we could look there first to help prioritize the resolution. Thanks.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.