My Kwikset 910 stopped working

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1

After I did the last update on April 4th for the hub I noticed that my Kwikset stopped reporting.

I tried to do a zwave repair about 6 times - waited a day - attempted to get any status like locking the door and even trying to hit refresh in the device page but no go.

So I removed it from the hub using the exclusion and then ran another zwave repair.

Paired it back but noticed that its never paired zwaveSecurePairingComplete: true -- in fact zwaveSecurePairingComplete isn't even in the data section of the device.

Not sure what to do now. Logs show no communications to the lock.

2

You must exclude it and reset, then pair it to get the secure pair, without that it will not work.
Try in z wave settings using all devices in secure mode to pair it.

3

Reset the lock ?

4

Yes, it should have a reset procedure, but if not then excluding it correctly should be fine.

5

Ok I'll try the reset

6

I had to reset the lock and force secure pairing as you suggested.

What a pain.

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