I had started receiving messages in the Android app to the effect that messages were taking up and increasing amount of space, over a gigabyte by this morning. I followed the instructions in the message, took a local backup, which was successful, did a soft reset and rebooted. Now I'm getting 500 errors no matter what I try to do and I cannot restore the backup.
Repeat the soft reset.
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The only thing I can do is recycle power, which I did, has no matter what I do in the app or via a browser I get the 500 error. I can't do the soft reset because I can't get into settings.
Can you get to
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Yeah. As you were typing that, I remembered the diagnostic tools. I can get to it, and I'll try that now and post the results back to this thread.
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Success. Thanks, folks!
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