Please provide your hub model (C7, C8, etc.) and its platform version from Settings>Hub Details.
Check out the following post for help troubleshooting problems and gathering details
I have my C-8 Pro right next to my Xfinity router connected with Ethernet but have switched to Quantum Fiber and will cancel Xfinity soon .Yay ! Presently the Quantum router is in the garage but I’m going to run a Cat 6 to the living room where the Xfinty Router is now and place the Quantum Router there .
With xfinity I added a WiFi extender to get signal to the far side of the house . Quantum also added a WiFi 360 so signal is great
Sooo years ago I ran a Cat 5 Ethernet cable to my office(centrally located) to get better speed on my desktop but I was only getting 100mps second so I changed the desktop to WiFi and it was better
With quantum I’m getting close to 300 mps there so that is fine
Distilling it all down .. can I use that cat 5 to connect to the quantum router and relocate the C-8 pro to a more central location in the office and will the Cat 5 limited to100 MPS be fine for the C-8 Pro?
Sorry for the long narrative..
This how it works...
Max cable length is 100 meters between active devices. (switches or routers)
You need all 4 pares to get 1Gbps. Only two pares and you get 100Mbps but you can run splitters and get two connections (A & B) on the single cable but only at 100.
Cat 5e cable works at 1Gbps when all 4 pares are connected but maybe not at max cable lengths. Better off with the Cat 6.
FWIW Cat5e supports 2.5gbs too. I ran Cat5e throughout my house 18 years ago and I recently upgraded my networking equipment to 2.5 and am getting that via my Cat5e wiring.
You might check your wiring because you should get much higher that 100mps. As @croweflight mentions 100mps uses 4 wires so you might have a wiring issue with one of your pairs of wires. You can buy a cheap network tester on Amazon. If it were me I would hardwire your office computer. If you also want your hub there too you can buy a cheap TP-Link 1gbs network switch to turn that 1 office connection into 4.
you could also look at moca if you have cable in place.. i use it in two houses and the gocoax adapters get 1.5gb/sec between locations and then i put a switch behind itl.. i use it for a ethernet backhaul and all my av devices.. which works better than pure wifi.. i then put a separate wifi router downstairs on it.
I am running 10GbE over Cat5e with no issues whatsoever. It is a relatively short length, approximately 10m. Cat5e is much more capable than people give it credit for.
ya i had trouble with long runs like 100 feet.. that is why i switched to coax.. so devices didnt like the latency or somnething. they would intermittantly drop out of the net.
I am confused... you switched to coax, as in MOCA? Instead of Cat5e? Cat5e handles 1GbE at 300m without breaking a sweat. My company installed miles and miles of Cat5e for 1GbE years ago, and we never had any issues with it whatsoever. For speeds above 1GbE, we always used Optical Fiber as those were the backbone runs between communications rooms in the buildings.
I have multiple Cat5e runs well over 100ft (i.e. ~30m) handling 1GbE with no issues whatsoever. I haven't tried 10GbE over longer Cat5e distances than about 10m, but that is only because I have no need for longer distances.
Cat5e was released in 2001. Years ago to me falls within that time frame IMO
But you could be right but I still fear something might not be right with the wiring. I have personally split a single Cat5e to get 2 100mbs runs by using 4 wires for each so who knows.
This is being way over thought. My bet is that the hub will run just fine on C3 10Mb. Most everything the hub does locally is wireless. It might take a few extra seconds for a firmware update to download but no other dire consequences.
Ya before that 1998 or so. When house was built even had a wire pull installed between floors thinking i would run fiber. But the option never really materialized. Luckily, i had extra cable runs to basement from when i got rid of dtv so it was easy to use coax for moca. i now have it going to 4 locations from the office. Very reliable.
Rich, So when the installer ran the cable years ago he put a wall plate on the office side with a female so I could just plug in a cable as long as I need to get to my desktop. The other end is a male the I was using a female/female to get to the router an ultimately the C-8 Pro.
So I need to check that.
@user1628 gotcha. You could purchase a hub like this one
Then put it into your office which will allow you to connect both your computer and HE hub to a hardwired ethernet connection. The other male end would plug directly into your router.
Not to start a pissing contest . I.have had sime tplink switches die. For that reason i prefer trendnet. I have 7 in multiple locations Never had one die. This one slightly future proofs for upgrades.
I personally dont have that switch but have 3 of these
The speed of Ethernet cable depends upon the type of cable and the length. For short lengths such as patch cables, even lesser cable like CAT5 and CAT5e might be sufficient for 2.5 gbe, 5 gbe or even 10 gbe. As the length increases, the speed capability will drop.
Myd Internet connection is only 900 mbps, which can easily be handled by CAT5e cable. However, my computers have 2.5 gbe adapters or better, I have a main router and an access point that have 10 gbe capability. The two are connected with a 75 ft length of CAT 6 cable. If you are purchasing cable, I suggest going with CAT6 as it is only marginally more expensive than CAT 5e and will last you into the foreseeable future.
I no longer use COAX cable for TV connections. However, I had a run of RG-6 COAX running from near my router to near one of my computers. I purchased a pair of GoCoax modems that allow me to use the RG-6 to transmit 2.5 gbe Ethernet signals over the existing coax cable. At the computer end, I have a 2.5 gbe Ethernet switch that allows me to connect the computer, printer and other Ethernet cable devices.
I did order one of the Ethernet testers you suggested for $10 so worth it. My cable is more than likely Cat 5 not Cat 5e and I've read some conflicting posts about what the Cat 5 can handle. Some say 100mps and others a gig
At the end of the day my desktop is showing 294 down and 172 up via the new quantum router and it is still in the garage. As I mentioned earlier, I ultimately move it closer with a Cat 6 and use the Cat5 to just allow me to move the C-8 Pro more centrally
SideBar - I originally connected a C-7 via WiFi and had drops frequently ( and you and others suggested I go with an Ethernet connection) so when I upgraded to the C-8 pro I connected with Ethernet.
On the male side of the cable are there markings on it? I have Honeywell branded cable and it tells me it is Cat5e on it and most "riser" cables will tell you the gauge and type of wire it is on the jacket of the wire.
So it should give me 1 gig speed right? I'll test it when the Network tester comes in tomorrow.
After I confirm I have an issue or not I'll check while I still have the Xfinity Router hooked up. It is a much newer computer than when I last tried it.
I still need to run a Cat 6 cable for the new placement of the Quantum Router.
Nice! Would you mind taking a closer picture of the end of the cable with the RJ45 connector? I want to make sure the colors are in correct order. Hard to tell from the second picture but it looks off.
Edit: What I mean is this. Type A is traditionally used for telephone lines and B is used for networking:
In looking at your second picture it looks like you have orange on the right side of that RJ45 where they should be on the left. But again I cannot tell and a closeup will be great. If this wire is punched down incorrectly that would cause your speeds to be 100mbs.
