Question: Has anyone experienced the following?
Using HSM armed Away:
Monitoring Contacts and Motion sensors
An monitored entry delayed contact (door) opens, but due to circumstance or poor placement, a motion sensor triggers the alarm prior to the contact registering in HE/HSM as open.
- Never experienced this issue
- Experienced the issue with Smarthings and HSM
- Experienced the Issue only with Smartthings
- Experienced the issue only with HSM
- Other (Please explain)
In Smarthings using SmartApp SHM Delay this condition was reported by a number of users. In most cases it was due to poor motion sensor placement, or cloud delays. However in some situations it was the contact taking a bit of time before registering as open in the software. Meanwhile the system is armedAway, entry delay not initiated, and motion of the door triggers a motion sensor, causing an intrusion.