I am having issues with 4 out of my 5 Monoprice motion sensors. They are always inactive. Only one of my sensors have shown active. I am sitting right in front of one and it is still showing inactive.
What can I do to fix this issue? I need to get going setting up my "alarm" and A/C rules, but the status of these sensors is always inactive.
To add to the above, what Monoprice motion sensor is this? They have two current offered, the 4-in-1 (PID 15902) and the plain motion sensor (PID 15271), plus at least one previous Z-Wave offering similar to the latter. I'm not a huge fan of other of these (or really any of their Z-Wave devices), but I had particularly bad luck with the latter. I've relegated mine to outdoor duty now where I don't care how slow it is or of it occasionally misses something, both of which it sometimes does in my experience.
I have both of these models and they are working for me on the latest 2.2.4 release (C7).
They are not the fastest (especially the 4-in-1 when joined with S0), but they do seem to function.
Troubleshooting tips:
Enable debug logs for the device
See if anything shows in the logs
Check the events list for the device
After updating preferences, wake up the device and see what shows in the logs
1.- Both
2.- The yare using the same. Pics attached: "Entrada" works fine, "Cuarto principal" does not.
3.- Hubitat elevevation? lol. Version is 2.2.3.142. I will update now. Unsure why the update just showed up.
4.- I have one Aeotec Range Extender 7. I did unplugged it and rebooted the hub and the problem perisisted.
This looks like the 15271 "Monoprice Z-Wave Plus PIR Motion Detector w/ Temperature Sensor" .
Please check that the device type (in Device Information section) is "Generic Z-Wave Motion/Temperature Sensor".
Yes, but this is an older z-wave plus device that only supports S0 security, so there isn't an easy way to disable it.
(The z-wave spec appears to require that S0 be offered and used if the controller and device support S0 [and the device doesn't support S2])