Haven't used the Phone (Android) app lately. Opened it half an hour ago, and the image below is all I get. The address for the hub is correct. Everything works on a pc. Updated the hub to .135 version on PC. Cleared history for all time on phone. Uninstalled, then reinstalled phone app multiple times, clearing history each time. When I open the app this is what appears. Sometimes I am able, by clicking on the X, to get to the 3 line menu and the second image with Home, Rooms, etc., but clicking on any of those selections brings me back to the first image. What is going on here?
That looks like the screen after you open the app, click on the hub at the top, and then select "connect to hub" OR like a shortcut you might have on your screen to open in a browser.
The app doesn't show the IP address at the top when you open the app and the left menu on your second image is from the Web interface for the hub (not the app itself).
If that is truly from the app, it could be that the last time you had it open, you had gone to through the connect to hub menu, and it somehow got stuck there.
While uninstalling and reinstalling the app should clear that up, you should also try long pressing on the hubitat app icon, click the "i" on the popup, then clicking force stop. Once you do that, scroll down to and click on storage. Then click "clear cache" at the bottom of that page.
Also, you might try posting a screenshot of the app version (but you have to be able to get to the app settings from the main page). A screenshot of the shortcut you are using to get to the app would also help. The new app has a green icon.
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Thank you so much. I'll digest your answer and give it a try. I'll let you know what happens.
Your image looks like it is from a web browser (Chrome I would guess) and not the Hubitat Android app at all.
In the first image, change the address to match the address in the 2nd image (add /hub/edit).
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OK, I've played around with this. For years I had been using the green on white icon app which would, among other things, allow me do see all my devices, in alphabetical order, on one screen, just as they appear on the desktop version on the pc. This new app, white on green, show each device in a square, NOT in alphabetical order. And, from "Home" in the app, my hub name (Local) appears near the top with right carat to the right. If I click on that, I get a page titled Hubitat Elevation Hub with the hub name below it showing the IP address and a lot of other info and a number of selections below including "Connect to Hub". When I click on that, I get the page you see in the first image with the X <1. Home Clicking on the X gives me the three lines. Clicking on them gives me the Home, Rooms, Dashboards, etc., but clicking on any of them , Rooms, for instance, gives me that first image again. Maddening.
Also, the new android app will not allow me to see or control any apps. Maddening.
So, the first page you were talking about is the app itself. It allows you to control most devices from the device tab at the bottom, and gives you a clickthrough to the web version.
When it does that, it is basically a wrapper. It opens the web page using your phone's default browser as an engine even though it appears in the hubitat app.
Your issues appear like the problem is bad cached data in your phone's default browser app. What happens if you open the default browser on your phone and manually type in the address shown at the top? If it is the same thing, you may need to clear your BROWSER history and cache. (For chrome- 3dots -> History - Delete Browsing Data. Make sure you select "all time")
The other test you can do is to use a browser on a desktop or laptop PC and try the same address. If you have issues on both your phone and desk/laptop, you might need to do a reboot with the advanced option to rebuild the database.
I clear the Chrome browser app on the phone regularly, all time, everything. I did it a couple of times today. I have uninstalled both the old and the new Hubitat apps on the Android phone. Checked under app management to make sure they are gone and there is no data or cache left. I'm now going to reboot the phone, go to the Play Store and reinstall the new app and will log in and try it again....done. Opening the app...filling in my email and password (pasting password from Roboform)...clicking login...asking me to select a hub...I click on my hub name...saving selected hub..asking permission to send notifications...allow...asking for location info...OK...While using the app. allow access to physical activity (don't remember ever seeing that one before)...I click allow...location permission screen again, allow only while using the app is bulleted, use precise location is on. Now, at this point I can only click the left carat next to Location permission at the top, There is no "continue" or anything else. I click that carat or back arrow. Now at what's new screen. Improved geofence controls appears. I click OK at bottom. I get Allow background location permission dialog box. I click OK. Now I'M BACK TO THE LOCATION PERMISSION SCREEN! I'm going to Allow all the time. But again, I cannot go anywhere but back. I will include a screen shot of this page. And a screenshot of the next page App permissions. But, once again, I can only go back. I do so. Now at hub name (Local) Capturing screenshot. There is only one of over 30 devices shown, Clicking on the light bulb symbol shows rooms. To see a particular device I have to remember what room it is in. Moreover, there are no apps showing, If I click on the Home symbol at bottom, then click on the my Hub name, then click on Connect to Hub on the next screen, I get the warning notice about the hub address not being asecure connection. Clicking on Continue to site at the bottom gets me,,,you guessed it, back to the #@>*^ gray page with the X again.
After about seven years or more, this thing is getting more complicated instead of easier to use.
Is Chrome your default browser on your phone? Otherwise, clearing chrome history will be useless. Have you tried going into (whatever browser) is your default browser on your phone and typing in the address?
Yes, the http warning is normal for almost all browsers now. They are trying to protect you from yourself. If you click on the 3 dot menu while on the warning page, It will tell you which browser it is running in.
The issue you are having is arising from whatever browser you have set as your default broswer. Again, that is how the app works. In my case, it is vivaldi. And I had to go through allowing insecure sites as well.
The issue is not the app, it is with your browser app. It is Chrome and Chrome based (chromium) browsers that decided that ALL http connections are insecure, even if they are on your local lan.
In Chrome, you might want to go into your settings - Privacy and Security - and make sure that "always use secure connections" is turned off.
Your most recent screen captures show a normally working app. Can I assume that the problems you were describing in your first post only occur after you select "Connect to Hub", and not when you initially open the app, which is how I initially interpreted your post?
If that is the case, then @tray_e is providing good information.
The screenshot of a single device is on the "favorites" page. If you want to add more favorites, then click on the "lightbulb", find the device you want to add, and click on the "star" in the corner.
If you don't want to open one room at a time, you can click on the "expand all" button at the top of the devices page.
The apps will not show immediately in the app. You need to select "Connect to Hub" to see them. And unless you have a remote admin subscription, that option will only be seen when using the app on the local network.
Making progress! I am not concerned about the warning I receive when I try to connect to my local network. Here's the real question, let me quote you:
It is precisely when I select "Connect to Hub" (guess I didn't attach that screenshot before, it is attached here) when I get that gray screen with the X at top left in a previous screenshot. If I click on the X, I get the 3 lines, clicking on them gives me the list of devices, apps, etc., etc., etc., However clicking on ANY of them goes back the the gray screen again. Your last line "And unless you have a remote admin subscription, that option will only be seen when using the app on the local network." I'm not sure I understand. I don't have a remote admin subscription because I virtually zero traveling. When you write "when using the app on the local network" do you mean via my pc? Because I thought, while using the phone app, that I AM using it on my local network. If I am not, how do I correct that?
I think there was some confusion because you said that your first screenshot was all you get when you opened the app, which would have definitely been a problem.
It now sounds like the app opens properly, and everything in the app works correctly, except when you try to connect to the hub's main interface using the "Connect to hub" menu item.
In this screenshot, next to Bambi, it will say "Local" when you are connected by Wi-Fi, and it will say "Cloud" if you are connected by cellular data. Without a subscription, you will only be able to "Connect To Hub" when this says "Local".
Based on this recent information, I believe that the issue is with your web browser. I suggest opening your browser, and entering the address 192.168.50.149. Confirm if you can access your hub properly by this method.
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Firstly, in this comment, you need to remove the picture that has your Hub ID. That is sensitive information that should only be shared privately for specific troubleshooting with people you trust (such as HE staff).
It will only say local if you are connected to the same network as your hubitat. If you are on a separate lan, or your hub is on a Vlan or an IOT network that is separate, or away from home on another network, it will not be local.
The suggestion to try the hub IP in your browser has now been asked a total of three times. Have you tried that yet?
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Thanks for the heads up! I masked the hub UID and MAC address.
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Just cleared history from all time in Chrome on the phone. Typed in the address of the hub. Up pops the gray screen with the X. Doing the same thing on the PC with chrome, and I connect to the hub with full functionality. Just opened the Duck Duck Go browser on the phone. Entered the hub address, connected immediately with full functionality. Disabled Chrome (can't be uninstalled on Android). Opened Settings navigated to Apps. scrolled down to Chrome Cleared cache Enabled Chrome Typed in hub address Got the gray screen! It is something in Chrome itself on the phone. I'm just going to disable Chrome and leave it disabled If that solves the problem, I'll just have to live with it. Any other browsers recommended for an Android phone?
One note, by the way. Both of the Hubitat phone apps for Android get a weak 2.2 average rating. Not encouraging.
Did you do this??
Also, you can set a different browser, such as Firefox, as your default browser. You don't have to uninstall chrome. It just might have issues if you set it as default browser and don't do the above settings change to allow it to connect to HTTP pages. With that setting set to on, it converts ALL webpages to HTTPS and won't allow you to directly use HTTP.
Potentially because a lot of people blame the app for things that aren't the apps fault.... like blaming the app because CHROME and CHROMIUM browsers won't allow you to connect to insecure local lan connections even though it can tell domains that are local from domains that are not.
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Fair point about blaming the app for a browser problem. I set the Always use secure connections to Off yesterday with no result. I would continue using Duck Duck as the default browser but for the fact that my password manager program does not currently have an extension for it. I'll try Firefox again for awhile.
Many thanks to you, Ricktronic and aaiyar for your patience and your help. Hopefully I won't have to take up any more of all your time with this issue. Have a great weekend, all.
I will do some more digging on chrome settings. As it stands now, it is working for me on chrome , firefox, and vivaldi (chromium). However, it has been long enough ago, there may have been other things I had to do to get it to work on the chrome versions (FWIW - Firefox has never given me those issues).
Did you also "Clear Storage"?
If you accidentally made a change to Chrome's configuration, clearing the storage will reset all settings back to the initial settings.
On my Samsung S24, I had Clear Cache and Clear Data. The Clear Data is grayed out. A screenshot is attached.
Chrome is my default browser on PC/phone (Samsung Fold 7) and I haven't experienced any issues similar to @davelukasek. What he's done so far should have cleared up any cache-related issues...this has been very strange to watch unfold. 
