Hi all, I'm wondering if anyone else is having this issue. My hub is definitely in Away mode, but the mobile app is showing a different mode. The HSM is incorrect too, showing disarmed when it's actually armed. I'm able to connect to the hub via remote admin and verify. Is there a way to refresh the mobile app to show the correct mode?
I believe the Modes mismatch issue was reported once or twice as well as the HSM issue over the past week, so staff are aware. And although I definitely witnessed this happening on my Android app, it has since shown itself to be in sync since updating to Build 2.0.4 (260).
1 Like
How does one acquire the latest build?
It is a known issue. The beta version of the Android app has both issues fixed for me.
Just by waiting for the periodic refresh/update from Google Play Store. At least in my case. Also, I haven't done extensive testing using Cloud connections, thus cannot speak authoritatively on that variable.
Thanks for the info. I did search but I'm guessing in the wrong area, as all I could find was topics relating to device statuses not updating.
