Mobile App - local/cloud detection

Hello,
For the last few months im struggling with detection local vs cloud in HE mobile up. When I open dashboards tab its loading … loading … loading. Only when i click on home / house button on top left it loads my dashboards. The problem happens only in local network - no issues connecting from outside. I was hoping that todays app update will fix the problem as it was stated that detection was improved - nothing has changed. Any idea how to fix it?

Thanks!

1 Like

I see the same thing, only for me, it happens if I am connected to the local network via Wifi or through my cellular network . I am on the latest IOS version as well and the last update made no improvement.

I am still on version 2.4.3.171 on the HUB firmware

1 Like