Migrated from C5 to C7 now lock code manager problems

[crm.alaska]

1/30/2021 4:20 PM
Front Door Lock
Factory Reset Schlage Front Door Lock
Entered factory 4-digit code to initialize the Front Door Lock
Deleted ALL User Codes in the Front Door Lock
Changed User Code Length = 6 in the Front Door Lock
Enabled Auto Lock in the Front Door Lock

Side Door Lock
Factory Reset Schlage Side Door Lock
Entered factory 4-digit code to initialize the Side Door Lock
Deleted ALL User Codes in the Side Door Lock
Changed User Code Length = 6 in the Side Door Lock
Enabled Auto Lock in the Side Door Lock

Removed App Lock Code Manager

Add Built-In App Lock Code Manager
Add New User...
User xxxxxx, code yyyyyy
--will be added to
[Front Door Lock, Side Door Lock]
Code add request completed
Existing users xxxxxx [jobs- pending:2]

Front Door Lock Logs after using LCM:
dev:1292021-01-30 04:38:10.002 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:37:58.446 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:37:46.960 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:37:35.480 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:37:23.950 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:37:12.445 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:37:00.887 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:36:49.391 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:36:37.909 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1292021-01-30 04:36:26.398 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)

Side Door Lock Logs after using LCM:
dev:1612021-01-30 04:38:15.754 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:38:04.249 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:37:52.704 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:37:41.220 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:37:29.691 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:37:18.201 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:37:06.697 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:36:55.146 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:36:43.645 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)
dev:1612021-01-30 04:36:32.162 pm errorjava.lang.IllegalArgumentException: Text must not be null or empty (setCode)

LCM Refresh job status:
Existing users xxxxxx [jobs- failed:2]

At Front Door Lock, I attempted to use new user code yyyyyy - got single red X on the lock
Here was what the logs showed:
dev:1292021-01-30 04:43:15.311 pm infoFront Door Lock was locked by by Auto lock [digital]
dev:1292021-01-30 04:42:44.279 pm infoFront Door Lock was unlocked by thumb turn [physical]
dev:1292021-01-30 04:42:36.335 pm infoFront Door Lock was locked by keypad [physical]
dev:1292021-01-30 04:42:33.340 pm infoFront Door Lock was unlocked by thumb turn [physical]

At Side Door Lock, I attempted to use new user code yyyyyy - got single red X on the lock
Here was what the logs showed:
dev:1612021-01-30 04:45:19.525 pm infoSide Door Lock was locked by by Auto lock [digital]
dev:1612021-01-30 04:44:48.605 pm infoSide Door Lock was unlocked by thumb turn [physical]
dev:1612021-01-30 04:44:37.945 pm infoSide Door Lock was locked by keypad [physical]
dev:1612021-01-30 04:44:34.550 pm infoSide Door Lock was unlocked by thumb turn [physical]

Decided to exclude the Z-Wave Front Door Lock from the C7 hub but all attempts failed.

Now, I'm wondering if the Bravenel procedure for migrating Z-Wave devices over to the new C7 hub might have been a problem with the locks.

Migrating a Z-Wave Network

Some people are going to find reasons to migrate a Z-Wave network by hand from one Hubitat Elevation hub to another one. There are steps you can take that will make this a little bit easier than just starting over. In particular, one wants to preserve automations that use Z-Wave devices, and not have to redo them. This would useful for migrating from a C-4 to a C-7. For C-5 to C-7, one can use the Hub Protection Service and avoid all of this work. First of all, familiarize yourself with thi…

If I want to start over from scratch, I may have to exclude the lock from the old hub, force the removal of the lock from the new hub, and try including the lock to the C7 hub and try LCM again.

Any other ideas?

Thanks.