I created this situation and I need some specific help.
I migrated from my C-8 to my new C-8 Pro
I followed the instructions that I found but apparently I missed the fact that in order to migrate all my Z-Wave details I had to restore from a cloud backup and not a local backup. Not sure why this is the case.
Odd I thought Zigbee was the same but my Zigbee devices all appear on the Zigbee page.
I have (maybe had on the cloud backups) fresh local and cloud backups from right before I migrated.
Since I initially thought all was working I transferred my Hub Protect & Remote admin license to my new hub and deregistered by old C-8.
Since i can not see the C-8 (old hub) cloud backups in the C-8 Pro interface I am wondering if that is because I deregistered my old hub.
Is number 6 above the reason I do not see the cloud backup from my old hub?
Assuming the answer to item 7 above is yes, is there anyway a Hubitat support person can restore my old hub to the cloud so I can restore from a cloud backup to my new C-8 Pro?
My old C-8 was offline when I deregistered it.
I have not reset my old C-8 hub and it has a good database if I could get that to the cloud someway.
If the old hub can not be restored to the cloud, is there a way for Hubitat support to extract the most recent cloud backup from my deregistered hub?
I have over 100 z-Wave devices and a readding all from scratch is a month long project which I do not want to do.
You can do this without Hub Protect on the C-8. It offers free upgrade via cloud to the C-8 Pro, as long as you are signed into the same Hubitat account on both hubs.
Knowing the above, my advice would be to try this again, following all of the instructions (including the requirement for the cloud backup to transfer radio contents and functionality; Zigbee is a bit different because less is stored on the radio and the device list -- without functionality -- will come along even with a local backup).
I believe your suggestion worked. I had to reauthorize the old C-8 in my account but otherwise it was smooth.
I find it odd the local backups to do work for a migration,
I think the Z-Wave data is in the local backup since I have restored them on occasion to the same hub.
Because cloud backup backs up the zigbee and z-wave radios wheras local backs only backup the local database
As @bertabcd1234 says, do it again and use a migration backup. Make sure both hubs are on the latest platform and that there are no z-wave ghosts on the old hub (they will come along). Once done, turn off the old hub.
It is not. The migration instructions are specific for a reason.
That must be because you did not reset the Z-Wave radio. A regular hub backup will restore functionality in that case, even after a soft (not full) reset.
