LR-ZWave Disappeared from Zwave Details Page and Mesh Z-Wave Issues

I have a C-8 Hub and have had issues for the last 3-4 months with most of my battery powered LR-Wave devices failing to report for several days after doing a Platform Update, doing a Reboot, or doing a shutdown for some reason. To fix this, I had to manually wake the non-reporting devices (I have a total of 18 and typical 10-15 would stop reporting for days....was not always the same device each time). Then all devices would report fine until another reboot or shutdown of the hub.

I finally got fed up with this performed a Exclude and then Re-Include of all 18 Battery powered devices. I took 4 days to work through all 18.

This seemed to work well and on the last day went to sleep several hours after just re-including the final 4, seeing that nearly all were reporting regularly, and doing a full cloud back-up. Everything looked great.

In the morning, there were two LR-Zwave ghost nodes (see attached pic ending in 0260) that popped up. I tried to refresh them, and they actually refreshed (my hope was they would be removed or show a method to remove). I then shutdown the hub per the instructions and restarted the hub.

When boot up was finished, the Z-Wave Details page no longer showed the LR-Zwave ghost nodes but it also did not show any of the total 22 LR-Zwave devices (18 Battery, 4 Line Powered). However, the LR-Zwave devices would still function and were listed as Devices.

I also noticed that my Mesh was messed up in that 12 of my battery powered devices now showed as a line-powered devices (had the Repair below the Reset) and 8 of my line-powered devices now showed as battery powered (showed Repair only).

Decided to restore the final cloud back-up that I made when everything looked perfect (used the restore Z-Wave Radio, and file manager selection....I do not have any Zigbee. Unfortunately, this did not change anything on the ZWave Mesh or bring back the view of the LR-Zwave. Tried to do this at least 3 times...no improvement.

I have now worked about 24 total hours Excluding and Re-Including 20 Mesh ZWave devices along with getting them placed back into Webcore Pistons, Dashboards, or other Automation. Everything seems great on the ZWave Mesh.

However, my LR-ZWave devices do not show up on the ZWave details page but all of them work and report.

How do I regain the ability to view my 22 LR-ZWave devices on the ZWave details page.

Pics are shown below.

@jtp10181 ; @thebearmay; @bobbyD ; @bcopeland



I believe you have a non Pro hub and are using the Legacy ZIP?

Unfortunately this is sort of a known issue, not sure if Hubitat can fix it or if its a ZIP (SiLabs) problem. The devices should still work ok?

Yes... this is a C-8 Hub (not Pro). I'm not quite sure what the Legacy ZIP is but I am not using ZWJS.

Yes...so far all 22 LR-Zwave Devices are working and reporting. I'm adding another Line Powered LR-ZW tonight and hoping this does not break anything. Best outcome would be it magically brings the view of the other LRZW back.

This is what you see with ZWJS enabled:

IIRC, the "Switch to [legacy or js]" button only displays on a C-8 Pro.

Since john022662k has an 8, so I don't think they'll see that button.

Unless they enabled JS via the endpoint (unlikely), they'll be on legacy/zip.

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I can't keep it straight, lol.

I could've swore I went back and forth on my C8, but my memory isn't it what it used to be.

Thanks All.... I am for sure on Legacy ZWave....

So...how do I regain the view of my LR-Zwave devices via the ZWave details page/settings?

As stated, all LRZWave devices are working but they no longer show up on the ZWave details page.

Simply put, you don't.

Understood… I appreciate the honest answer and your consistent support.

Hi @bravenel .... with your expertise.... can you help with this?

Sorry, not in my area of knowledge. @bcopeland

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