Lock Code Manager: Cannot Resolve Duplicate Code Error

I am receiving the following log entry when attempting to add a code for a user.

"Garage Entry user code not added, duplicate[6:0xF]"

I have tried deleting the app, but I cannot resolve the error.
Can anyone offer any suggestions?

Have you tried deleting all codes via lock keypad? Then let LCM set them again.

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Also do not try to use the master code (if you have one) as a valid unlock code in LCM...

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Thank you. I think trying to use the master code in LCM is my problem.

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Thank you for your response.