I followed the links and tried eveything described, including adding another user app for updating firmware on zwave devices in an attempt to get the firmware updated on these. Unfortunately, this is not working. I found a link from Leviton where they recommend using a zwave stick to perform the firmware updates. I've ordered it and will update this post once I receive it and try it.
Another thing, I tried adding a couple of related links for this issue but received a message saying no links are allowed. Are we not allowed to post links on these posts? Links are often an important element of the details and solutions to an issue.
Thank you all for the quick guidance on this issue.
You are too new apparently, newer users are restricted to reduce spammers. You can join the Owner group here Hubitat to get elevated posting permissions.
The built-in (not user) app should have worked. What about that failed?
Regardless, a Z-stick can be handy to have for various reasons.
The issue when using the built in z-wave firmware updated is that it always seems to get stuck with the message "Please wake up your sleepy device". I get this error after providing a link to the firmware url ota file. It never progresses from that state.
The issue when using the built in z-wave firmware updated is that it always seems to get stuck with the message "Please wake up your sleepy device". I get this error after providing a link to the firmware url ota file. It never progresses from that state.
Correction! The error above is the one I get when I try using the Zwave firmware updater drive code. When I try using the built in Device Firmware Updater, there are other issues:
When I select the device to update, it says "Device did not respond to firmware metadata request"
The file extension I am able to find for updating these Leviton switches is .ota, which is not one of the supported extensions listed on the Device Firmware Updater documentation.
I noticed for my devices (listed above), toggling the state on the physical device does not immediately update the logical device in HE. If the logical device has a “Refresh” button, clicking it will update the state.
Good suggestion. I did just try this and I am getting the same result: the physical turn on/off events are not registered in the hub. I am hoping the firmware update I'll be doing later this week will resolve this issue as I have a lot of these switches.
@user3849 take a quick look at this thread. It goes into the non plus switches a little bit. This will also help prevent some gotchas that might come up..
When you switched drivers, did you push configure on the device page?
Also, if you have the dzs15, there are no firmware updates for it. However, that switch uses Hail upon a physical state change, so the controller should automatically poll it for an update.
Sorry for the late reply. Somehow, I am not seeing emails when new messages are posted. No, I did not click on the Configure button. I just looked to see if I can figure out where in the devices page this button is. I even found another post where someone is asking about this button. Where can I find it?
As a side note, I did receive the aeotec z-wave stick, but despite trying different apps (Z Wave PC Controller, Home Assistant), I get stuck at some stage without a clear solution. I am fairly technical and very persistent, so that's not the issue. I might try getting a different z-wave stick.
Ok, I found it! I clicked on it after selecting Generic Z-Wave Plus Switch as the type of device and the hub is still not being updated when the light is turn on/off physically.
You should not use the poller with the DZS15. The DZS15 uses Hail to avoid the now expired Lutron patent. For best results with the device, use the "Generic Z-Wave Smart Switch" driver (not the "Generic Z-Wave Plus Smart Switch"), but do not use a poller.
Ok, so I switched it to "Generic Z-Wave Smart Switch" and I'm getting the same behavior as the other suggested options. I did use the poller and it did work for a few of my tests. I put a pause on further testing after I read this message. Given that it worked for my few tests, would there be an issue if I install all my 12 or so DZS15 switches and enable polling for all of them? I am hitting a wall when trying to update the firmware on these, and even if were to succeed in doing that, that does not guarantee that it will resolve the main issue.
