I had high hopes for my HE transition from ST. The backup/restore feature is what sold me after losing all my ST devices last year during Samsung's botched ST app transition from Classic.
And after considerable pain in re-including all my Zwave devices to HE we get to the most important and last device - my heavily used front door lock being a Kwikset 914. Figured no sweat because a few weeks ago I had no problems adding my back door lock - a Kwikset 910 - secure paired and all. Except the 914 was stuck in the perpetual "Add: Initializing" discovery state no matter if the hub was on its 50 ft cable a few inches from the lock ... or several feet away because I read here about nearby beamforming devices. Of course, I can exclude and add this very 914 to my ST hub within secs and confirm secure lock/unlock so pretty sure we have an HE problem here.
Then it occurred to me to exclude and add the back door's 910 again. What do you know! Now also stuck at "Initializing ...". About the only difference I can think is that I agreed to the v2.0.9 upgrade last week. OK, so let's downgrade to v2.0.8 via Settings ... and wait, and wait, and wait. 20 mins later with still no web GUI response I pull the power. Yay! Perpetual blue light BRICK.
Hmmm, we are at 29 days since Amazon order so guess what is getting sent back for replacement ASAP and who gets to play yet a 3rd round of the exclude/include dance. This after my first HE order came DoA with enet problems.
Man, I wanted to believe in Hubitat. But the faith is very shaky on HE quality for sure. One last chance at redemption but have to lose a review star or two for sure ...