Kwikset lock not updating codes


#21

sandcrab

I have a 914 lock and the LCM app does not work. I cannot add or remove from LCM. It fails out. I removed all the codes (from device screen), factory reset with still the same outcome using LCM.

I can add or delete the codes from the device screen with no issues.


#22

If you are able to add any codes at all, then the issue doesn't reside with the driver, software doesn't work like that.
I don't have any idea what FF means either, and since I don't we treat it as a failure to update the code.
If you wish to loan me the lock, I can look at what it's doing, at the least I'll be able to see if its an issue with the lock or not.
Other than that, there's nothing that I can do here.


#23

Have you read the LCM tutorial?
https://docs.hubitat.com/index.php?title=Lock_Code_Manager


#24

I have 10 of these locks and i keep 3 spares. If you contact me via PM or email, i will be glad to ship you one of my spare locks for you to lab out and see if you can generate a similar problem. I am appreciative we are working towards a solution.


#25

Yes.

My Issue:
Kwikset 910/912 Lock = List of supported devices. My 914 & 916 are not on the supported devices on Hubitat.

Sorry I missed that. Thanks Mike.


#26

They should still work, but not being on the list just means we haven't actually tested it.


#27

I have an additional question, all of my locks have zwave modules, but i see kwikset also have a zigbee module. Is that supported under the LCM and Hubitat? I am asking because i love hubitat other then this one really really really annoying problem, and if i need to swap the zwave module for zigbee i might be willing to make that investment if it is supported fully same as the zwave module is supported fully.


#28

yes.. see this thread


#29

You might try a dedicated extender first. It's a less expensive option and from this thread you can see that a lot of users are finally heeding @bobbyD 's advice, and have been pleasantly surprised at the results.