Key Fob won't disarm away

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1

I have a new 6 button Fibaro Key FOB...not a key pad. I have button 1 set to "Arm Away", button 2 "Arm Home" & button 3 "Disarm" in HSM.

All buttons work fine to ARM when pushed, but button 3 will only work to disarm HOME, it will not disarm when in AWAY.

I do have Iris key pads to disarm with a code input when I enter home & it is AWAY, but would like to just press key fob to disarm upon entry thru door.

Is this normal for a key fob to arm AWAY but not disarm AWAY? This is my first time to use a key fob, so maybe all is well...I dunno.

2

To get the simple stuff out of the way, have you confirmed that button events are sent when you press button 3?

3

Yes, when button 3 is pressed when in ARMED HOME it does disarm HOME.

4

What do the arming/disarming options look like in your Hubitat Safety Monitor?

5

Sorry for the delay in posting this...here is the settings in my HSM:

HSM Pic
HSM Pic749×309 13.1 KB

6

On the device page for the fob, does it show number of buttons with state variables and last button pushed under current states?

This is the information I have:

Arm-Disarm
Arm-Disarm1064×544 50.9 KB

We are using Iris V2 Smart Fobs.

One other thing. Can your fobs be used as a presence detector? Ours are set to arm away when both are not present and to disarm when one of them arrives.

Presence-Rule
Presence-Rule1059×520 35.1 KB

7

Thanks guys for the help...I finally just deleted the device & started over on it....it is now working fine...dunno why it wouldn't before.