Iris V2 contact and motion sensors not paring

Motion sensor was removed from ST and reset. Blue light is blinking.
Contact sensor has never been paired to a hub.

Tried adding new device by brand and general Zigbee pairing with no luck.

Tried adding them to ST and had no issues.

Is there something else I need to do?

Did you factory reset the sensors before trying to pair?

https://docs.hubitat.com/index.php?title=Join_and_Reset_Instructions#IRIS

Yes

What channel is your Hubitat Zigbee radio using?

What channel is your ST Zigbee radio using?

What channel is your 2.4GHz WiFi using for your home network?

You’ll need to make sure there are no conflicts between these devices. I use 2.4GHz WiFi channels 1, 6, and 11 with a 20MHz channel width. For Zigbee, I use channel 20. This has been very reliable for years, but YMMV.

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Have no idea. Been using ST for seven years. Never had to check this to ad a sensor.

Try resetting again. Plus are you sure they are Iris V2? For fun try pairing using the Iris V1 option instead of ZigBee.

I would perform a successful reset and not try a V1 pairing. The OP mentioned using these on ST, not possible if they were V1 devices.

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I have these and they paired correctly. I did have to add a Zigbee repeater to get it to work reliably though.

Is your ST hub still plugged in? I ask because it will still be transmitting a Zigbee signal and your Hubitat hub will usually choose a different channel because of this interference. To have a successful mesh it is important to set a good channel and once done you never have to mess with it.

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These devices are about 10' away from the hub and there are repeaters in rooms throughout the house.
I tried to pair another humidity sensor (same model I paired to it the night before and the hub didn't see it either.

No channels are over lapping.
I tried to change the HE Zigbee channel and it just stay at what was set at.
I tried to add a 2nd Humidity temp sensor just like the one I paired the night before and the hub doesn't see it. I removed the sensor that was paired, reset it and it will not rejoin the hub.

What is it set to currently? I moved from ST in early 2018 and I had difficulty pairing the ST water sensors yet contacts and motions were fine. This was because my HE had chosen a higher Zigbee channel. Once I changed it to 20 I have had zero issues and I have over 75 Zigbee devices.

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Its on 11 tried to change it to 20 with not luck. Bad radio?

Hmm - is the model number iL07_1? Mine paired as a Generic Zigbee Motion/Humidity Sensor.

EDIT: Sorry - I just realized my motion sensors are v3.

Iris v2

I would definitely try to change the Zigbee channel away from 11. Some Zigbee devices are very picky about which channels they will work with. When I switched to Hubitat in 2018, some of my old ST sensors would not pair with high numbered Zigbee channels. Changing to Zigbee channel 20 resolved all of my pairing issues.

It is odd that your Hubitat hub is not successfully changing its Zigbee channel. I am tagging @support_team from Hubitat to see if one of the Hubitat support folks might want to chime in.

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Good to see Iris pros Vettster and Scunny here. They know of what they speak!

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These have paired easily for me on both ST and HE, and are the only motion sensors I use, aside from two outdoor Hue motion sensors, so I have a ton of them and no issues.

Your zigbee channel setting is a bit odd...once you sort that out I'm sure the sensors will pair and work flawlessy, as they have for me.

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If you haven't rebooted your Hubitat hub, I would do so and try again. Also make sure that you do not have any unknown devices paired to your hub. If you do remove them before attempting to pair your Iris V2 devices.

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@user1373

1:> Change zigbee channel to either 15 or 20. Reboot hub after from settings menu.

2:> Factory reset Iris v2 Motion sensor. Remove battery. While holding
down the reset button on the side
of the device, reinsert battery to
factory reset the device.

3:> Initiate plain old zigbee pairing on hubitat (don't bother with trying to find manufacturer stuff)

3a: If no pairing happens on Hubitat, let the zigbee timer run out. Remove battery from Iris v2 motion sensor. Initiate zigbee pairinig on Hubitat. Now insert battery into Iris v2 and wait.