Iris V1 devices won't stop discovery

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1

I have just set up my new C7 and a couple of Iris V1 devices are somewhat a problem. I have V1 contact sensor and a V1 motion detector. Both devices included and seem to be working but they seem to cause problems with the Zigbee discovery mode. Every time I run discovery they both pop up as re-discovered devices. I select them and save the devices but they show every time I use discovery.
Just noticed they are also constantly blinking (no idea who they are talking to, removed device from previous C4)

Edit: upon further review the devices seemed to be locked in the inclusion mode. Looks like configure doesn't seem to close the device. Any help @mike.maxwell ?

2

They are probably too far away from the hub to communicate properly

3

Well I moved both devices to within 5 feet of both hubs (C4 and C7) Your right about the distance as both devices were discovered very quickly, but still would not complete on either hub(both devices were on the C4 for at least 18 months)
The C4 was the source I used as a backup to restore on the C7. Thought maybe some residual that I could not see, so I deleted the device from the C4 and trie the C7 again. Nothing. Went back to the C4 and tried again and it worked!!. Went back to the C7 and deleted device, then repaired and it also worked (the device was from the backup file). So it appears Iris V1 devices don't play nice on connecting to a hub that already has the device available.
OK Mike, I expect you to put together a major response team and fix this so 2-3 years from now I won't have the same problems trying to use a 3 year old dead product. :laughing: :laughing: :laughing: